6 Front desk agent Jobs in Gulf Shores, AL
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Spectrum Resorts is Hiring a Front desk agent Near Gulf Shores, AL
THE BEACH CLUB FRONT DESK AGENT
Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by welcoming them to our resort and providing necessary information for an unforgettable vacation.
Responsibilities include checking guests in / out,assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests.
Essential Duties :
- Prepare arrival information to include key packets, etc.
- Check guests in / out and share resort and local information.
- Assist guests with issues and problem resolution.
- Answer calls and assist guests with reservation inquiries and questions.
- Perform other duties as assigned.
Required Skills :
- Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
- Must be self-motivated with ability to in a team environment
- Must have excellent guest service and problem resolution skills.
- Prior Front Desk experience a plus!
Physical Requirements :
- Must be able to stand / walk for entire shift
- Must be able to bend, kneel, and stoop
- Must be able to move / lift up to 25 lbs.
Last updated : 2024-04-28
Job Summary
Full Time
Accommodations
$25k-33k (estimate)
04/29/2024
05/12/2024
spectrumresorts.com
ORANGE BEACH, AL
100 - 200
2009
<$5M
Accommodations
Related Companies
The job skills required for Front desk agent include Customer Service, Guest Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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