Medical Assistant - Medical Receptionist
Germantown, Maryland
MUST:
Experienced Medical Assistant - Medical Receptionist
2 plus years of experience as a Medical Assistant
Must have a Medical Assistant diploma and/or a Certified/Registered Medical Assistant or be willing to obtain
Must have experience work on EMR; knowledge of Epic highly preferred
Must have experience handling and conducting high amounts of calls
Must have strong verbal and written communication skills
DUTIES:
Medical Assistant - Medical Receptionist will be responsible for but not limited to the following:
Triage patients
Prepare medical Records
Room Patients
Provide clinical help
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Perform data entry and processing
Schedule appointments
Maintain medical records*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.