Configuration and Quality Manager

Allegiant is a world class utility service organization that has been providing meter installation, meter testing and meter sales to Rural Electric Cooperatives and Municipalities for over 25 years. For more information visit us at www.allegiantutilityservices.com

Position: Configuration and Quality Manager

Location: Manor, TX

Job Description: Full Time

This Job position establishes the candidate as the subject matter expert for metering and AMI communication equipment for the meter service shops at Allegiant and provides oversight and reporting for quality to Allegiant’s renewed meter business.

The ideal candidate will have the required technical qualifications to learn new technologies and skills and is committed to growing our company as a technology lead in metering and AMI knowledge. This role is a technology focused position that communicates their gained knowledge to Allegiant’s production staff and customer base. The candidate will also gain expertise in industry best practices, standards, and principles. The Quality Assurance role will establish and maintain a process for evaluating non-conforming products and reporting on the performance of the group.

Responsibilities:

Sales Order Process

• Reviewing customer requests to define appropriate Meter Forms & Classes to match their desired orders.
• Reviewing customer requests to define appropriate Vendor Communication devices to work with the correct meter types and customer requirements.

Production Assembly Process

• Input or review Customer Order configuration and release to manufacturing.
• Establish correct meter configurations for programming of customer orders.
• Establish appropriate programming for Communication devices to work with various meter configurations and customers systems.
• Work directly with configuration equipment to properly configure meter and communication devices.
• Support the Meter shop for proper meter calibration by Form and Class.

Metering Specialist

• Configure test circuits.
• Act as a subject matter expert for metering knowledge.
• Master various Meter vendors platforms and their programing software.
• Master various Communication vendors platforms and their programing software.
• Demonstrate competency in configuring various meter platforms with various communication devices.

Quality

• Serve as point of contact for customer quality concerns (includes investigating and documenting root cause, corrective actions, and issue resolution/closeout.
• Review production processes for continual improvement opportunities in production and post-production scenarios.
• Maintain & communicate quality related issues & overall metrics to service center teams as well as leadership.
• Be knowledgeable in the electric utility industry as well as specific utility requirements & best practices to assure we are compliant with metering standards and expectations.
• Perform other related duties as assigned.

Required Sills:

• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills.
• Working knowledge of Microsoft Office products
• Firm understanding of mechanical and electrical principles.
• Ability to learn custom programming tools by various vendors specific to meters or communication module.

Work Experience:

• Proven working experience in electricity, metering, or computer skills; or combination.
• Electrical or utility line knowledge preferred, but not required.

Education:

• Related Technical or advanced education preferred.
• High school diploma or GED equivalent.

Requirements:

• Travel: up to 20% as required.
• Physical Abilities: Ability to frequently lift and/or move up to 50 pounds.
• Candidates must submit to and pass pre-employment physical agility testing, drug, and alcohol screening.
• Candidate must have a valid Driver’s License.

Benefits:

• Medical/Dental/Vision Plan, Company Vehicle, 401K Plan, Paid Time Off, Paid Holidays, Training & Development, Company Discount Program, Wages On-Demand (Optional cash advances on earned pay) and many more benefits!
• Salary: 65,500.00 – 80,000.00based on qualifications.

EEO Statement:

• Allegiant Utility Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.