Description

Summary
Federal Work Study student workers assist the Registrar's Office, Student Finance, Student Affairs/Services, Library, Academic Support Center, and Career Services in helping students with general questions and concerns. All work performed must be in the context of assisting students.

Essential Functions
Provide reference inquires assistance.
Assist users with library resources.
Check in and check out materials.
File and scan documents.
Provide assistance and instruction on use of equipment.
Support staff as needed.
Maintain a cooperative attitude with co-workers, faculty, staff and others.
Perform other duties assigned as it pertains to the position.
Assist students to achieve academic success by helping them understand coursework.
Read and understand curriculum.
Provide friendly service and information to students.
Maintain a cooperative attitude with co-workers, faculty, staff and students.
Completes other projects and duties as assigned.

Qualifications

Knowledge / Skills
Knowledge and use of Microsoft Office, Excel, Word and PowerPoint.
Strong verbal and communication skills.
Ability to read, analyze and interpret general documents.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to add, subtract, multiply and divide in all units of measure.

Education and Work Experience
High School diploma or equivalent
Current Student in good standing and possess a GPA of 2.5 or higher
Must be enrolled in a minimum of six credits per semester
FWS fund eligible
Computer skills and customer service attitude is critical