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This is a full-time position with benefits such as medical, dental, vision, life, short/long-term disability, critical Illness, accident, and 401k with employer match.
JOB SUMMARY:
The Technical Support Representative provides best-in-class customer satisfaction by providing after-sales support and aiding customers and other stakeholders in troubleshooting, service, repair, and product replacement. Responding to customer needs and complaints, timely processing and tracking orders, and providing product materials and information as requested.
ESSENTIAL DUTIES AND FUNCTIONS:
SUPERVISORY RESPONSIBILITIES:
COMPETENCIES:
BEHAVIORS:
Savaria’s mission is to provide products to improve mobility and access in daily life, so it’s important that all associates embrace this and ensure that they keep our customers at the heart of everything they do, acting in the spirit of our Savaria values all the time:
EDUCATION, EXPERIENCE & TRAINING
WORK ENVIRONMENT/PHYSICAL DEMANDS
Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
AFFIRMATIVE ACTION/EEO STATEMENT
Span America, a division of Savaria, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran or characteristic protected by applicable law.
Full Time
Consumer Goods
$35k-43k (estimate)
05/05/2024
05/11/2024
spanamerica.com
GREENVILLE, SC
200 - 500
1970
Private
JAMES D FERGUSON
$200M - $500M
Consumer Goods
Span-America manufactures and distributes therapeutic support surfaces and pressure management products for the medical market.
The job skills required for TECHNICAL SUPPORT REPRESENTATIVE include Customer Service, Troubleshooting, Technical Support, Microsoft Office, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a TECHNICAL SUPPORT REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by TECHNICAL SUPPORT REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for TECHNICAL SUPPORT REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a TECHNICAL SUPPORT REPRESENTATIVE, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary TECHNICAL SUPPORT REPRESENTATIVE. You can explore the career advancement for a TECHNICAL SUPPORT REPRESENTATIVE below and select your interested title to get hiring information.