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MANAGER, STARLINK CUSTOMER SUPPORT
Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that interfaces directly with Starlink customers, ensuring they have an exceptional overall experience.
This role is a key leadership position within the Starlink Customer Operations organization, with responsibility for operations at the Bastrop, TX facility. This role will be responsible for leading both the day-to-day customer operations onsite, while also driving the necessary strategic projects and process improvements to take the organization to the next level and respond to the evolving needs of the business
RESPONSIBILITIES:
BASIC QUALIFICATIONS:
PREFERRED SKILLS AND EXPERIENCE:
ADDITIONAL REQUIREMENTS:
COMPENSATION AND BENEFITS:
Pay range:
Manager, Starlink Customer Support: $110,000.00 - $140,000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.
Full Time
$87k-113k (estimate)
06/11/2024
06/30/2024
The following is the career advancement route for Manager, Customer Support (Starlink) positions, which can be used as a reference in future career path planning. As a Manager, Customer Support (Starlink), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Customer Support (Starlink). You can explore the career advancement for a Manager, Customer Support (Starlink) below and select your interested title to get hiring information.