1 Patient Access Specialist Job in Dillon, MT
Southwest Montana Community Health Center is Hiring a Patient Access Specialist Near Dillon, MT
Patient Access Specialist:
- FLSA non-exempt.
- Part-time 20 hours flexible schedule.
- Eligible for pro-rated benefits.
- Pay DOE.
- High School diploma or equivalent required; some higher education preferred.
- Two years prior experience in an office or high-volume customer service setting required.
- One-year prior health care office experience strongly preferred.
- Prior experience with Epic preferred.
- Responsible for patient registration using the Electronic Health Record (EHR) system, including verifying demographic, insurance, and financial information, and organizing encounter and patient face sheet information for provider.
- Collects and reviews patient financial information to determine eligibility for sliding fee.
- Collects and maintains patient registration and utilization data for the UDS report.
- Schedules appointments and interacts directly with patients or automatic callback systems.
- Using the EPIC system, collects upfront payment for SWMTCHC, including insurance co-pay and time of service payments, and balances receipts daily.
- Works within patient reminder/notification systems.
- Communicates effectively and professionally to the public, patients, peers, other departments, and providers.
- Requests verification and records patient demographic change information using the electronic computer system.
- Scans information into the Electronic Medical Record.
- Participates in Performance Improvement (PI) and continuous Quality Improvement (QI) activities.
- Attends regular staff meetings and in-services as directed.
- Performs work in multiple areas throughout the facility.
- Greets and interacts with patients in courteous and professional manner.
- Ensures strict patient confidentiality and provides patients with needed information.
- Observes patients in waiting room and reports any apparent illness or distress to clinical staff.
- Prepares medical charts and maintains smooth patient flow throughout clinic.
- Gathers third party payment information for charges for patient billing.
- Establishes that each patient is advised of the Sliding Fee Scale and makes appropriate adjustments to patient record.
- Files records accurately and appropriately.
- Monitors incoming faxes and correspondence when necessary.
- Responsible for opening and/or closing the clinic.
- Some members of this class may respond to records requests related to patient care, quality review, and audits in a timely manner.
- Maintains strict confidentiality of all patient related information according to HIPAA and SWMTCHC policy.
- Maintains a good working relationship within the department and with other departments.
- Regular, predictable attendance.
- Follows established SWMTCHC policy and procedure.
- Other duties as assigned.
- Competent in dealing with diverse populations.
- Ability to perform mathematical calculations.
- Ability to operate personal computer and software including internal EHR, Microsoft Office Suite, etc.
- Ability to operate a variety of office machines such as multi-line telephones, printers, copiers, scanners.
- Knowledge of health information management services.
- Strong organizational and interpersonal skills.
- Ability to exercise good judgment and solve problems in complex situations.
- Ability to work independently and as part of a team.
- Very strong attention to detail and accuracy.
- Ability to maintain a positive attitude under pressure.
- Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
- Working knowledge of clinical operations and HIPAA.
- Ability to maintain confidentiality of all medical, financial, and legal information.
- Ability to complete work assignments accurately and in a timely manner.
- Ability to communicate effectively, both orally and in writing.
- Ability to handle difficult situations involving patients, providers, or others in a professional manner.
- Ability to show consistent attendance, and flexibility to work varying days and hours according to clinic needs.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Service Orientation - Actively looking for ways to help people.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Coordination - Adjusting actions in relation to others' actions.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Job Summary
Part Time
Ancillary Healthcare
$32k-39k (estimate)
02/10/2023
06/11/2024
swmtchc.org
BUTTE, MT
25 - 50
2019
ANA KURILICH
<$5M
Ancillary Healthcare
Related Companies
The job skills required for Patient Access Specialist include Customer Service, Billing, Scheduling, Patient Registration, Health Care, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
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Maintains patient confidentiality per HIPAA regulations.
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Preparing documents for admitting and discharging patients from the hospital.
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Under general supervision, performs complex level customer service functions primarily related to patient registrations.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
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Strong commitment to providing an outstanding patient experience.
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Practice customer service skills for dealing with patients.
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Must have strong knowledge of Patient Access functions and Front End billing processes.
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Step 3: View the best colleges and universities for Patient Access Specialist.
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