Certified Pharmacy Technician
FLSA Non-Exempt
38 hours per week - 4-5 days per week
Eligible for full-time benefits package
Competitive wage DOQ, DOE
Must be able to pass a background check
Candidate review begins on 4/23/24, position open until filled.
Southwest Montana Community Health Center Core Values
Mission and Vision Integration
Adheres to the Mission and Vision of the SWMTCHC during both good and bad times; is dedicated to meeting the expectations and requirements of the SWMTCHC mission and vision; acts in line with the values of the mission.
Mission:
To inspire hope and empower wellness by providing access to comprehensive healthcare
Vision:
A stronger Montana through community and wellness
Expectation:
Articulates and sincerely demonstrates the mission consistently through examples such as: treats all people (patients/staff/other agencies, etc.) with equity and respect; exercises non-judgmental behavior; listens to others and meets people where they are; uses eye contact and acknowledges others; makes decisions that are focused on the best interest of the patients.
Integrity and Trust
Is widely trusted; is seen as an honest and dependable individual; can present the plain truth without embellishment in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent facts or situations for personal gain.
Expectation:
Maintains confidentiality of others’ personal information; can be trusted to represent the SWMTCHC outside the organization; meets and complies with all medical, regulatory, and licensing standards; takes ownership of their own actions and is accountable for their own mistakes; follows through on what they say they will do.
Team Relations
Understands and supports the team approach; is seen as team player and is cooperative; seeks to easily gain the support of peers through trust and honesty; encourages collaboration; can be candid with peers in a positive manner; fosters open dialogue; acts in good faith when interacting with other employees, assumes the best intentions of others at all times; creates an environment that makes peers feel welcome and comfortable within the team and the organization as a whole.
Expectation:
Effectively able to communicate (can give and receive both positive and constructive feedback) with peer group and other staff to ensure message is clear and understood; does not gossip or triangulate among peers, engages appropriate team members relative to each issue or situation; willingly shares knowledge and information with appropriate team members; actively seeks opportunities to help the team create a positive work environment and functional organizational operations; demonstrates strong emotional intelligence attributes.
Position Summary
Under the general direction and supervision of the Pharmacist and Pharmacy Director, this position will be an integral member of a patient’s care team at by assisting the pharmacist in delivering high-quality pharmaceutical care while working at the top of the technician license capability. Prepare medications under the direction of a pharmacist. All activities are performed in accordance with established policies and procedures and are carried out in the highest achievable level of competence in a manner demonstrating concern and consideration.
Position Requirements
Education: High School diploma or equivalent is required.
License: Certified Pharmacy Technician national certification and State of Montana Pharmacy. Technician License is preferred; Tech-in-Training license is accepted; we may willing to train the right person if no certification is held.
Experience: Two years prior experience in a retail pharmacy setting serving a diverse patient population is preferred.
Other: Must be able to pass a criminal background check.
Essential Functions, Roles, and Responsibilities:
- Assists the pharmacist in delivering high-quality pharmaceutical care, communicating information effectively.
- Prepares prescriptions for dispensing by accurately entering all patient and prescription information into the pharmacy computer system.
- Troubleshoots third-party rejections, communicating and resolving issues.
- Accurately fills Rx paying careful attention to specific programs and regulations (ex 340B).
- Prepares prescription for dispensing by accurately filling Rx vial with correct drug and proper labels.
- Orders drug inventory and supplies with professional guidance from the Pharmacist, following established procedures for 340B and retail inventory.
- Maintains and files records of dispensing and receiving (invoices).
- Performs inventory control and management, including perpetual inventory counts and 340B audits as directed.
- Removes or recommends removal of slow, unneeded, or outdated drugs from stock; prepares for return or disposal.
- Provides excellent customer service on the phone or in person, always verifying patient identity.
- Helps maintain orderly, clean environment in the department, including cleanliness of pharmacy stock and supplies.
- Maintains an attitude and philosophy consistent with SWMTCHC standards.
- Performs other duties as needed and directed.
Knowledge, Skills and Abilities:
- Proven understanding of performing confidential work and HIPAA requirements.
- Knowledge of insurance coverage especially as it relates to pharmacy.
- Strong attention to detail and problem-solving skills.
- Ability to perform moderately difficult technical and clerical work.
- Skill in handling cash and voucher control.
- Ability to meet and deal tactfully with the public.
- Ability to follow oral and written instructions.
- Ability to ask questions and elicit required information.
- Ability to communicate and work effectively with staff and patients.
- Skill in computer operations and type 40 wpm.
- Ability to become proficient with pharmacy software and basic Microsoft Office programs.
- Excellent oral and written communication skills.
- Ability to work under pressure.
- Ability to work independently and as a team member.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Service Orientation - Actively looking for ways to help people.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Coordination - Adjusting actions in relation to others' actions.
- Mathematics - Using mathematics to solve problems.
- Time Management - Managing one's own time.
Legal Concepts:
- Practices within the scope of education, training, and personal capabilities.
- Maintains confidentiality.
- Follows federal, state, and local legal guidelines; follows license criteria when licensure applies.
- Maintains HIPAA & OSHA compliance.
- Reports any evidence of abuse or neglect to provider or appropriate official.
Supervision: This position has no supervisory responsibilities.
Immediate Supervisor: Pharmacist and/or Pharmacy Director.
Physical Demands/Working Conditions:
General office/clinic conditions are pleasant; good, clean working conditions where accidents and hazards are negligible; requires short periods of moderate lifting, pushing or pulling objects up to twenty pounds. While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time. The employee frequently is required to handle and move objects by using hands and arms in handling, installing, positioning, and moving materials, and manipulating things; stoop, kneel, crouch, bend, or crawl; speech clarity and recognition. Specific vision abilities required by this job include near vision and the ability to see colors. Clear diction and acute hearing are necessary for effective communication with the staff and public. This position is based in Butte, MT. However, employees may be required to use a company or personal vehicle to travel to Dillon rarely, and as such, a valid state-issued driver’s license is required.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer