Job Summary: Southwest Microwave, Inc. (SMI) is a leading global provider of high-performance outdoor perimeter security systems and interconnect products for microwave and millimeter wave applications. This position will provide technical and engineering support to advance our systems in support of current and new business needs.

Job Duties: Minimum job duties include the following.

· Plans, assesses and proactively monitors platform and environment to meet performance and availability metrics.

· Responsible for technical and engineering-related components for compliance and cybersecurity.

· Performs complex diagnostics and troubleshooting in support of designated platforms.

· Demonstrates competency in network protocols, security, routing, switching, and firewall technologies, server OS, enterprise storage and backup, and virtualization.

· Demonstrates competency in hardware server infrastructure, including the configuration and implementation of virtual and physical server environments.

· Requires independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications and infrastructure.

· Produces quality written and verbal communications/presentations to business areas and senior leadership.

· May perform technical and/or project leadership for small-to-medium-sized projects. Performs primary and secondary highly technical application or product support.

· Actively participates in training and skill development. Documents actions performed to provide an auditable record.

· Other duties as assigned.

Skills/Experience:

· The ideal candidate shall possess a Cisco Certified Network Professional (CCNP) certification or equivalent experience.

· Because of the confidential, sensitive nature of information handled, successful completion of a background check is required.

Education: Any combination of training or education equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Computer Science or a related field, such as Engineering (3 - 5 years).

Physical demands: Able to sit for prolonged periods of time.

Applicants must successfully pass a drug test and background screening. This employer participates in E-Verify.

SMI is an Equal Opportunity Employer, employment with SMI is governed on the basis of merit, competence, and qualifications, and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.