Job Details

ESSENTIAL FUNCTIONS

It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Handle all aspects of independent living resident internal apartment moves communicating availability, showing apartments, coordinating changes, and generating proper paperwork.
• Communicates with new residents within a reasonable timeframe of their move and coordinates all aspects of the move including a comprehensive orientation.
• Team with construction project manager on new resident selections including availability of design options, ability to minimally customize and timing for completion.
• Plan and execute all logistics related to special events which include groundbreaking ceremonies and on or off-site meetings to maintain engagement with prospects/depositors for an extensive period of time (i.e. - 2 years).
• Builds relationships with our new residents and seeks to understand the magnitude of the residents’ decision and is compassionate with the residents’ needs and feelings and responds appropriately.
• Create email blasts, mass mail outs and general marketing automation.
• Maintain advertising files for OIR Statute 651.
• Answering phones, greeting visitors, screen inquiries in a pleasant and professional manner. Provide telephone support to sales team as needed.
• Produce and distribute reports, maintain files, keep time/expense/commission sheets for sales staff.
• Operate and administer CRM database:
  • Prepare accurate reports from the CRM.
  • Maintain database effectively and in a timely manner with all inquiries.
• Keeps Director of Marketing fully informed of all progress and challenges.
• Coordinate and complete special project assignments.
• Regular and reliable attendance is an essential function of this job.

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position.

• Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information.
• Walking long distances daily and ability to stand for long periods of time.
• Repetitive actions/motion of one or both hands
• Hearing ordinary conversation and office sounds
• Verbal communication in person and on the phone
• Written communication by hand and on PC

ADAAA COMPLIANCE

Village On The Isle is an Equal Opportunity Employer. In compliance with the ADAAA, Village On The Isle will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.