We are looking for a compassionate and organized Veterinary Reception who will join our pet care team. You will work at the front desk greeting, welcoming, and checking in the customers with their pets. Your other duties and tasks include answering the phone and emails, scheduling appointments and consultations, processing payments, and maintaining and updating patients’ records. You will also monitor the availability of items for sale, and answer customers’ questions and concerns.

Our preferable Veterinary Receptionist should have amazing customer service and communication skills. While communicating with customers, answering their questions, and assisting them with their medication and supply purchase, you need to show that you can be trusted and maintain a professional and engaging relationship. An exceptional Veterinary Receptionist should also be understanding, well-organized, and a team player.

Veterinary Receptionist Duties & Responsibilities:

• Greet and welcome customers and their pets into the vet clinic or hospital
• Check in the customers
• Inform the veterinarian about the arrival of patients
• Maintain, update, and file patients’ charts and records
• Answer phone calls and emails
• Schedule appointments, consultations, and surgical procedures
• Receive and process payments
• Issue invoices for services
• Prescribe medications and explain their use if needed
• Monitor the availability of items and supplies for sale
• Answer the customers’ questions and concerns
• Assist with purchase of pet food, supplements, and grooming equipment
• Ensure that customers and their pets are seated comfortably in the waiting room
• Maintain the waiting room and front desk area clean and organized

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)
• Veterinary: 1 year (Preferred)

Work Location: In person