Job Duties:

• Prepares clinic and casting rooms prior to patient arrivals.
• Receives patients from waiting room, directing them to exam rooms or x-ray.
• Assist our sports medicine team in the training room with any necessary tasks/functions.
• Provides some off site coverage for local high school and college sports.
• Gathers and records patients’ medical history, physical data, and vital signs within the EHR system (Exscribe).
• Changes patient statuses to appropriately within the EHR.
• Collaborates with providers in managing acute and long-term medical needs of patients.
• Interprets and integrates data to determine appropriate diagnostic and therapeutic procedures as needed.
• Orders appropriate diagnostic x-rays.
• Verifies that previously ordered test results, images, and imaging reports (e.g., MRIs, CT scans, nerve studies, labs, etc.) are under the correct patient’s chart in the EHR and available for provider’s evaluation.
• Prepares medications/injections as ordered by provider.
• Assists alongside physicians with in-office procedures such as joint/fluid aspirations, suturing minor lacerations, and post-reduction casting/splinting.
• Application and removal of casts/splints and minor wound dressings, fitting of durable medical equipment (DME), and removal of sutures as ordered by provider.
• Inform patients of down payment/total cost amounts of DME according to patients’ insurance coverage; complete appropriate forms for DME.
• Provides instructions/education to patients and family members regarding medications and at-home treatment.
• Maintains and reviews/updates patient records, charts, and other necessary information.
• Triages patient telephone calls and provides consultation.
• Maintains patient confidentiality.
• Maintains exam and casting rooms in a clean and orderly manner. Re-stocks supplies in exam rooms as needed.
• Performs related work as required.

Job Skills/Requirements:

Physical Requirements

• Full range of body motion including handling and lifting patients.
• Normal dexterity of hands and fingers.
• Normal coordination, including eye-hand, hand-foot.
• Normal visual acuity.
• Frequent standing, walking, or other means of mobility for extended periods of time.
• Ability to lift/carry items weighing up to 50 pounds or more.
• Possible exposure to bodily fluids.

Knowledge/Skill Requirements

• Ability to multi-task.
• Ability to work in a team.
• Good verbal and written communication skills.
• Good computer skills.
• Ability to maintain a positive, cooperative, and respectful attitude towards patients, visitors, coworkers, management, and physicians/providers.
• Provision of excellent customer service.
• Possesses determination, initiative, and dependability.
• Completion of tasks in a timely manner.
• Possesses self-motivation to perform job duties with minimal supervision.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of the principles in maintaining sterile field when appropriate.
• Knowledge of professional medical practice and care to give and evaluate patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Adherence to the Employee Handbook code of conduct.
• Self-motivated to perform job duties with minimal supervision.

Preferred

• Experience as a medical assistant, athletic trainer, and/or surgical technician; orthopaedic experience.
• Knowledge of professional medical practice and care to give and evaluate patient care.
• Knowledge of anatomical/orthopaedic terminology.
• Knowledge of HIPAA rules.
• Familiarity with EHR/Exscribe computer systems.

Experience

• 1 year(s): Experience as a medical assistant, athletic trainer, and/or surgical technician; orthopaedic experience

Education

• High School or better

• Technical/other training or better

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility