Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click. here. to start the assessment. Responsibilities. Login to the phone system and answer calls through the call queue. Handle the caller's request or transfer to the appropriate person. Schedule appointments for all providers at a...
Job Duties. Prepare clinics in advance for upcoming physician schedules. Check for errors in scheduling on your clinic schedule. Change patient statuses appropriately within the EMR system. Import patient medical information from the patient portal and pharmacies when available. Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect. Obtain a copy of the patient’s driver’s license and front...
Job Duties. Prepares clinic and casting rooms prior to patient arrival. Receives patients from the waiting area and escorts them to exam rooms or radiology as appropriate. Obtains and documents patient medical history, physical data, and vital signs in the electronic medical record (EMR). Updates patient status accurately within the EMR system. Collaborates with providers to support the evaluation and management of acute and chronic orthopedic co...
Job Duties. Speak to patients or guarantors by phone or in person concerning the balances on their accounts. Post insurance and balance payments on guarantor accounts. Answer incoming call on the billing line and help return calls from the billing voicemail box. Help monitor billing email and take necessary actions. Be able to review accounts and provide clear explanation of account to patient or guarantor. Take necessary action, if needed, to co...