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Office Administrator
$74k-97k (estimate)
Full Time 2 Months Ago
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Southern Industries - Home Improvement is Hiring an Office Administrator Near Knoxville, TN

Southern Industries Home Improvement Is Hiring an Office Administrator Knoxville, TN
Monday - Friday 8am - 5pm

Southern Industries Home Improvement a FAMILY-OWNED COMPANY. It is the Southeast’s premier home remodeling company. With more than 350 employees and offices in 5 states. We offer more exclusive products than any other company in the Home Improvement Industry. Our company has over 55 years of experience and over 120,000 satisfied customers. We specialize in gutters, siding, windows, doors, bathtubs and more.
The Office Administrator performs administrative services to the assigned team and provides clerical support for service-related inquiries that come through the office.
ESSENTIAL FUNCTIONS 
  • Interacts with customers, mainly over the phone.
  • Serve as brand ambassador for internal and external customers.
  • Answers phone calls in a professional manner and redirects incoming telephone traffic as appropriate.
  • Collects, processes, and organizes documents.
  • Ensures that all sales and production information is entered into appropriate systems.
  • Provides administrative support to the General Sales Manager and Production Managers
  • Enter job-related information into Salesforce within the required time frame.
  • Receive money, reconcile the funds against jobs and make deposits into bank accounts.
  • Assist Production in the receipt of trucks bringing inventory and coordinate location of delivery of products.
  • Completes reports and functions to ensure job status is completed in system.
  • Make customer calls to discuss scheduled appointments and update customers on the status of their job.
  • Obtain reviews from customers following completed jobs.
  • Process and obtain required permits and business licenses.
  • Collaborate with directors about vehicles at your location.
  • Serves as a location point of contact to collaborate with various departments to share information and ensure communication of information from headquarters to all location staff.
  • Collaborate with all departments for orienting new hires.
  • Responsible for returning all phone calls, voice mails and emails within 24 hours.
  • Orders supplies and equipment as needed.
  • Run errands as required.
  • Maintain a clean office.
ADDITIONAL FUNCTIONS Performs other related duties as required.
MINIMUM QUALIFICATIONS
  • High school education or equivalent required and three years of customer service experience with demonstrated record of complaint resolution skills.
  • Previous experience in the Construction and/or Home Improvement industry preferred.
  • Must have excellent communication and active listening skills to communicate with internal and external customers.
  • Must demonstrate service-oriented behaviors and solve problems as they arise.
  • Must be proficient with computers, Microsoft Office Suite, and ability to learn new software.
  • Must be organized, detail-oriented, and able to maintain a high level of productivity through careful time management.
ADA COMPLIANCE
Physical Ability: Tasks involve sedentary work with extended periods of time at a desk and answering a phone. May involve lifting, carrying, pushing and/or pulling of objects and materials of low weight (up to 15 pounds). Sensory Requirements: All tasks require the ability to communicate orally.
Environmental Factors: Essential functions are performed in an office setting.

Job Summary

JOB TYPE

Full Time

SALARY

$74k-97k (estimate)

POST DATE

02/14/2024

EXPIRATION DATE

05/09/2024

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The job skills required for Office Administrator include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Office Administrator positions, which can be used as a reference in future career path planning. As an Office Administrator, it can be promoted into senior positions as an Administrative Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Administrator. You can explore the career advancement for an Office Administrator below and select your interested title to get hiring information.

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If you are interested in becoming an Office Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Office Administrator job description and responsibilities

The office administrator will work closely with staff to provide administrative support and delegate tasks to members of the administrative team to facilitate efficient workflow.

01/16/2022: Santa Cruz, CA

Office administrators are responsible for administrative and organizational tasks, and they make sure that employees remain focused on assigned tasks.

02/16/2022: La Crosse, WI

Office Administrator ensures general management of the office, overseeing operational efficiency, effective communications, and other types of strategic and tactical planning.

01/18/2022: Portland, ME

The Office Administrator is ensuring the security of office records/classified materials, equipment and office machines.

01/09/2022: Twin Falls, ID

The Office Administrator prepare, format and quality check documents such as reports, spreadsheets, fee proposal letters, memos, minutes, etc., using Microsoft Office applications.

02/20/2022: Provo, UT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Administrator jobs

Office Administrator must possess adaptability to work under pressure.

12/28/2021: York, PA

Must be proficient with technology (Google Drive, MS Office, etc.).

02/26/2022: Newport News, VA

To become a Office Administrator he/she must have the ability to use a desktop computer and office suite software packages.

12/15/2021: Canton, OH

Proven experience as an office administrator, office assistant or relevant role.

01/20/2022: Charleston, WV

Excellent knowledge of MS Office and office management software (ERP etc.).

02/20/2022: Huntington, WV

Step 3: View the best colleges and universities for Office Administrator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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