You haven't searched anything yet.
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50 year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.
Southern Glazer's offers a competitive compensation package with an hourly pay rate of $18 per hour plus incentives. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately. This is a hybrid position, 2 days in office, 3 days remote, except for training.
The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer-related issues.
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Full Time
Wholesale
$37k-46k (estimate)
03/16/2023
04/28/2024
southernglazers.com
DALLAS, TX
7,500 - 15,000
2000
SHELDON STEIN
$5B - $10B
Wholesale
No matter which beverages you sell, we're here to help you sell more across the state. As the largest North American distributor, we have the capability to work with anyone from the largest retail operations to the smallest mom and pop shops. And always with an unparalleled dedication to customer service. So what's your pleasure? From the finest wines to the leading spirits brands, we're ready to keep you pouring.
The job skills required for Customer Advocate include Customer Service, Customer Support, Futures, Life Insurance, Customer Satisfaction, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.