The Site Supervisor/Account Manager is described as the individual who is in daily contact with the Regional/Area Manager and at times, the Building Manager. This person is responsible for being the primary, single point of contact for a specified site and all shifts.

POSITION DUTIES AND RESPONSIBILITIES

• Communicates daily with Regional/Area Manager to ensure client expectations are being met as well as obtain any special instructions such as meetings or special events. May communicate with customer contact as needed.
• Works to resolve client complaints and assists with follows up to make sure the situation is corrected in a prompt and timely manner.
• Performs daily inspections on staff members and assists and train team members as needed to ensure scope of work is completed daily.
• Assists with new hire training and onboarding, as well as assimilation to the team.
• Works with Area Supervisor to ensure preventative maintenance is performed and equipment is in good working order and safe to use.
• Will be responsible for all cleaning while on duty as this is a working supervisor position.
• Assists with communicating to employees and enforces company rules of conduct and ensure a positive workplace environment.
• Reports supply shortage inventory to Area Supervisor.
• Report any disciplinary issues to Area Supervisor and works together to resolve matters.
• Plans out a schedule and staffs accordingly.
• Must be able to come in during an emergency basis.
• Ability to learn different types of motorized equipment such as forklifts, pallet jacks, walkie riders
• Ability to train and develop others to perform cleaning tasks in areas such as lobbies, break areas, lunch rooms, restrooms, offices, training rooms, hallways and warehouse space such as aisles and walkways
• This is a full-time, non-exempt position, eligible for overtime. Hours may vary depending on projects assigned.

Requirements:

• 1 yr. in a supervisory or lead role in a commercial cleaning, distribution, warehouse, or other direct service industry (hotels, restaurants, retail)
• Stand and walk with breaks for up to 10 hours per day
• Lift up to 40 lbs. on an occasional basis
• Flexibility to adjust plans when needed based on customer demands
• Bilingual Preferred

40 – 50 hours per week

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Supervisory: 1 year (Preferred)

Language:

• Bilingual (Spanish) (Preferred)

Work Location: In person