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The Automotive Service Receptionist is responsible to receive customers with a sincere greeting and warm smile. Within seconds, the Receptionist will provide a pleasant and welcoming first impression for our valued clientele. Understanding that the customers' need to obtain automotive service/repair (along with associated costs) is a reluctant purchase, the Receptionist takes strides to engage the customer in a positive and reassuring manner. Acting as the front line point-of-contact for the Service Department, the Receptionist sets the tone by being an outstanding listener. He/She documents the problem(s), recounts it to the customer, and then sets expectations in terms of the cost and delivery time line. The ideal Automotive Service Receptionist has a working knowledge of the automotive industry, an aptitude and interest in automotive repair, strong administrative and organizational skills, and exceptional interpersonal skills.
RESPONSIBILITIES
QUALIFICATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand and lift heavy objects as needed.The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate includes nine core dealerships consisting of ten brands of automobiles, a Pre-owned Car and Truck Liquidation Outlet plus a state-of-the-art Collision Center, and over 550 employees on its payroll. The dealerships are comprised of Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake (2 locations); Southern Buick GMC and Southern Kia in Virginia Beach; Southern Volkswagen-Greenbrier in Chesapeake; Southern Buick GMC-Greenbrier and Southern Kia-Greenbrier in Chesapeake; Southern Dodge Chrysler Jeep Ram FIAT and Southern Alfa Romeo in Norfolk. The wholesale center, Pre-owned Car and Truck Liquidation Outlet, is located in Chesapeake and Southern Collision Center-Greenbrier's big body shop is located in Chesapeake, too.
The Dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.
We strive to achieve personal and professional growth within the dealerships, and we guarantee that once you become part of this family, you will not want to leave.
Take advantage of this opportunity to work for one of the Biggest and Best in Hampton Roads!
We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
Full Time
Consumer Services
$31k-39k (estimate)
03/28/2023
05/12/2024
PALMVIEW, TX
50 - 100
2015
JOHN TWOHIG
$10M - $50M
Consumer Services
The job skills required for Service Receptionist include Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Receptionist positions, which can be used as a reference in future career path planning. As a Service Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Receptionist. You can explore the career advancement for a Service Receptionist below and select your interested title to get hiring information.