It's officially 2024, and you PROMISED yourself that you would find a new career in the New Year!!! Have you made a living working in customer service and making people smile? What if I told you there was a place where your consideration, niceness, and hard work would not only be appreciated……but you'll get paid for it? Now, add to that the ability to maintain the front desk and multitask while you work!! Sounds like you're ready to come work with us!

Our Front Desk Receptionist answers our telephones and directs those calls as needed. You will also greet and every person who comes through those doors with positive energy, ready to answer any question, and make each person feel right at home! As the primary point of contact for the overall dealership, our Receptionist sets the tone by being an outstanding listener and a trusted source of information. He/she will learn the names of our team members at the dealership and the departments where they work, getting them as quickly as possible for new and/or returning customers. There are also administrative duties that each Receptionist is responsible for learning and required to complete during each shift.
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Automotive dealership experience is a plus. 

RESPONSIBILITIES

• Greets all customers in a warm, sincere, and helpful manner
• Directs customers to the appropriate department or point of contact within the dealership
• Manages inbound calls and routes accordingly
• Coordinates questions and issues with the appropriate department personnel
• Helps with problem resolution as required
• Provides administrative back-up to various dealership departments as needed
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Customer service or related experience preferred
• Automotive dealership experience preferred
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Strong organizational and time management skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong computer and internet skills

PHYSICAL DEMANDS 

This is an in-person position and your prompt attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is frequently required to sit, stand, walk, reach with hands and arms, and talk or hear.

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include: Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.

Due to a consistent increase in business, the dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

Take advantage of this opportunity to work for one of the Largest Auto Groups in Hampton Roads!

Discover more about our organization at DrivingSouthern.com. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup.

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

• Health Insurance 
• Health Savings Account
• Southern Wellness: A Free HealthCare Incentive Plan
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Paid Vacation
• Paid Birthday Off
• Paid Holidays
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Employee Car Buying Program 
• Direct Deposit