Position Summary

Library Systems Technician
Kent Library
Full Time, 12-month position
Kent Library's Systems unit is responsible for the set-up and maintenance of all library computer systems as well as the installation, updating, and troubleshooting of library-specific hardware and software; ensuring error-free communication between library and university systems; and designing and maintaining library webpages.
The Systems Technician is the primary contact for all technology-related needs or issues within Kent Library. This position is responsible for installing and maintaining hardware, software, and peripherals; helping administer the library management system (LMS); programming library-specific software; managing the library’s servers; and backing up the Library Systems manager when needed.
Primary Responsibilities:

• Provide a wide range of library technology support
• Design and program custom solutions for the library, such as single sign-on and web page content management
• Maintain and troubleshoot the library user authentication service and library staff user accounts
• Share responsibility for the administration of library web and data servers
• Assist with local administration of the LMS and other library-specific software
• Cross-train and back up the Systems manager when needed
• Install and maintain PC- and Apple-based hardware, software, and peripherals
• Provide training to library staff on proper software and hardware use
• Participate in researching and evaluating new library technologies

Required Qualifications

• Experience in a computer-related field; computer programming experience a plus
• Demonstrated experience with Windows-based products including Server, Windows 11, and Microsoft Office 365
• Knowledge of networking protocols and best practices
• Experience installing, maintaining, and troubleshooting computer hardware, software, and peripherals
• Evidence of creating or maintaining webpages using a content management system
• Understanding of excellent customer service
• Strong interpersonal, verbal, and written communication skills
• Demonstrated ability to work successfully both independently and as a member of a team
• Ability to lift 35 pounds daily with or without accommodation

Required Information & Deadline

Application Deadline: To ensure full consideration, application materials must be received by February 23, 2024. The position is available immediately and will remain open until filled.
To Apply: Complete the online application by clicking on the APPLY button at the top of the page. You will need to submit the following for your application materials to be complete.

• Letter of interest addressing all position qualifications
• Current resume
• Three professional references

Additional Information

Department Website: Kent Library
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fact Book
SEMO Strategic Action Plan