South Texas Metabolism & Endocrinology is a one physician practice in Corpus Christi, TX. We are looking for a Medical Receptionist to join our team!

Job Summary

Serves patients and visitors by greeting them in a friendly and welcoming manner as they arrive at our offices. Completes and updates all required information, collects payments, and provides other information as requested.

Essential Duties

• Must have reliable transportation and be punctual.
• Prints encounter form, demographic verification form, other necessary forms per patient
• Ensures referral is present if needed
• Schedules appointments
• Takes messages
• Handles customer requests or needs
• Completes patient check in processes
• Verifies HIPAA and Privacy signatures are obtained
• Confirms photo ID is scanned into Medical Record
• Confirms insurance cards are scanned into Medical record and keyed correctly
• Obtains patient signature on all required forms
• Updates patient demographics as needed, including insurance and preferred pharmacy
• Assists patients and providers at the conclusion of the patient’s visit
• Schedules follow up appointments
• Enters recalls as needed
• Requests referral if needed for upcoming visits and/or testing
• Collects outstanding co-payment amounts
• Collects outstanding patient balance dues
• Balances journal and locks it
• Creates a journal for next day
• Secures deposit and funds
• Answers phones and assists callers
• Makes appointments
• Takes messages
• Handles customer requests or needs
• Directs calls to proper individual
• Completes the end of day processes
• Reviews unresolved encounters for the day
• Other duties as assigned

Education & Experience

• 2 years of Medical Receptionist experience
• Working understanding of insurances and plan deductibles
• Thrives is a fast paced environment
• Experience using Athena EMR (Preferred)
• High School Diploma or equivalent (Preferred)

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Endocrinology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you work well in a fast paced environment?

Experience:

• Medical receptionist: 2 years (Required)
• Insurance verification: 1 year (Preferred)
• Athenahealth: 1 year (Preferred)

Work Location: In person