Community Resource Specialist Position Overview

8 hours: 190 days Classification: Transition Specialists

Work Hours: 8:00-4:30

Office Location:

Al Kennedy High School/Dorena Elementary

Supervisor: Building Admin./ELC Admin.

Guidance/Direction/Support: FRC Coordinator

Job Summary:

Working within a wrap-around service model, connect social service agencies and basic needs providers with the school district and with families in need of accessing appropriate resources. 

Roles/Responsibilities/Abilities:

1. Connect students/families to community resources and information. Provide referrals for community services, support access to local resources and medical services, assist with completing paperwork for services
2. Create a network of resources, in coordination with the school and social service agencies, to ensure family access to available services
3. Provide CRS overview presentations and staff training as needed
4. Assist with insurance providers/paperwork, medical care providers and/or ensuring access to the appointment
5. Establish connection between academic success and basic needs by working to remove barriers preventing families from accessing and/or using the available resources
6. Serve as a liaison, coordinating and aligning services between the school, family, Family Resource Center, McKinney-Vento and/or social services
7. Seek out community resources and increased coordination of services provided to families
8. Respond to general inquiries and/or concerns by applying problem solving strategies that result in positive resolution
9. Meet with the family of each new student enrolled to foster a sense of belonging and begin to build a lasting home/school partnership. And, assess the student/family needs and plan for supports, accordingly.
10. Professionally represent the school and the District in interactions with parents, community, staff, and students
11. Interact and develop working relationships with professionals, staff, children and their families using positive interpersonal communication
12. Maintain cultural sensitivity when working with families and students
13. Communicate clearly and concisely both orally and in writing
14. Possess general knowledge of computer usage and utilize database and internet software, spreadsheets, word processing, Google suite and email
15. Work without technical supervision and take responsibility for job duties; exhibit effective time management
16. Ability to work flexible hours, as needed
17. Must be self-motivated and reliable
18. Ability to maintain confidentiality with discretion
19. Maintain records and prepare weekly/monthly reports, as directed by Supervisors
20. Read, interpret and follow District rules, regulations, policies and procedures
21. Attend work regularly and be punctual
22. Attend staff meetings, as well as other required meetings
23. Maintain appropriate certifications and training hours as required
24. Perform all other job-related duties as assigned by immediate Supervisor and/or Family Resource Coordinator
25. Prepare informational materials regarding CRS services and participation in school specific events

Typical Job Duties

Frequency

Meet with families of students new to the district/school

On-going, as needed

Attend and participate in staff and/or team meetings, as requested

Bi-monthly

Help families in connecting with, and utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible

Weekly

Share information regarding available resources to school staff and/or families

As available

Facilitate communication and coordinate services between providers, the school and families

Weekly

Assist families/staff with completion of paperwork to support access of community and/or school based resources

Weekly

Communicate with county and community based agencies/professionals

Weekly, as needed

Expand knowledge and understanding of community resources, services and programs provided

Monthly

Provide training and/or professional development to staff; provide presentations to individuals and/or small groups

1-2 times per quarter, as needed

Identify, and be available, during ‘office hours’ to respond to parent and/or staff needs

Weekly

Check, and return, emails and phone message on a regular basis

Daily

Follow up with families/students, who have received services, using a variety of mediums [e.g. phone, virtual, in person, email] to check on progress, answer questions, adjust supports, make new connections, etc.

Bi-monthly check ins with families

Attend regularly scheduled Community Resource Specialist meetings, trainings and professional development session

Bi-montly

Gather and provide data reports relative to assistance/connections and maintain weekly/monthly activity logs as directed

Monthly [data collection]

Weekly [activity log]

Assist with connecting families to school wide events [e.g. college readiness, KG roundup, open house, etc.]

Quarterly

Conduct visits to outside agencies [with PPC Coordinator]

Intermittent, as appropriate

Support coordination of services with McKinney-Vento

As needed