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Contact Center Service Representative/Phone Banker
Full-Time Remoteopportunity available in CharlestonMetro Area, ColumbiaMetro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC.
*This position is predominately remote; however, you may be required to come onsite as needed.
Are you passionate about helping others?Do you enjoy interacting with customers over the telephone and working in ahigh volume,fast-paced environment?As a Contact Center Service Representative,you willprovide exceptional customer service via telephoneandoffer financial products and services thatmeet the customers' needs.
As a Contact Center Service Representative, a typical day might look like this:
This job might be for you if:
The Perks:
We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:
To land this role*, you need to have a high school diploma (or equivalent), at least oneyear of customer service experience in acall centeror banking environment, and a positive attitude. Apply online atwww.scfederal.jobs.
Bilingual in English and Spanish preferred, but not required. Premium pay rate for bilingual employees is available after 90 days of employment and is subject to passing our bilingual exam, which assesses the ability to read, write, and speak Spanish proficiently.
*Must meet the minimum requirements of highspeed internet (20MGB upload, 50MGB download, 60MS or less latency) to support required responsibilities. A higher minimum speed may be required.
TRAINING REQUIREMENT:Training for this position is held onsite, in-person at our headquarters located in North Charleston, SC. Training starts the first Monday of the month, typically 4 weeks in total, Monday-Friday.
NOTE: Relevant military experience is considered for veterans and transitioning service members.
South Carolina Federal Credit Union is anEqual Employment Opportunity Employer.
#TeamBlue23
Full Time
Consumer Services
$34k-44k (estimate)
02/12/2023
05/17/2024
scfederal.org
Virginia Beach, VA
200 - 500
Consumer Services
The job skills required for Contact Center Service Representative include Customer Service, Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Service Representative positions, which can be used as a reference in future career path planning. As a Contact Center Service Representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Service Representative. You can explore the career advancement for a Contact Center Service Representative below and select your interested title to get hiring information.