6 ON HOLD - Field Service Engineer - Baltimore, MD Jobs in Baltimore, MD
Source Code is Hiring an ON HOLD - Field Service Engineer - Baltimore, MD Near Baltimore, MD
Field Service Engineer
Baltimore, MD
On-Site
Job Description
The Field Service Engineer position works directly with our customers and partners to implement and support compliance recording solutions. Candidates must be willing to work across clients' numerous business verticals. The position requires 80% travel to local and interstate customers.
Responsibilities:
- Support existing customers with unique and challenging issues.
- Implement new systems for existing and new customers.
- Assist customers with troubleshooting issues that may fall outside of our control (networking, firewall, telco, etc.)
- Maintain a competent understanding of current and future software/technologies. Work as part of a team to successfully implement complex systems.
- Strong focus on customer satisfaction
- Maintain a positive attitude to contribute to a positive atmosphere.
- Participation in the on-call rotation to support customers on nights and weekends as needed.
- Possess the ability to self-study and seek out other industry-related technology learning opportunities.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology).
- NICE Inform Certified System Engineer certification or equivalent.
- Experience in deploying and supporting Nice Inform solutions.
- Willingness to travel up to 80% to local interstate and Canadian customers.
Job Summary
Full Time
$84k-111k (estimate)
05/02/2024
05/15/2024
sourcecode.com
SANTA FE SPRINGS, CA
100 - 200
1992
$50M - $200M
Durable Manufacturing
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About Source Code
Source Code helps clients worldwide address today's most complex business and computing problems and prepare for the future through its unique on-premises-to-cloud-to-edge infrastructure expertise. The company focuses on delivering customized computing solutions for high-performance computing (HPC), artificial intelligence (AI), big data storage, and the Internet of Things (IoT), among other technical use cases, and offers solutions for both datacenter and edge environments. Source Code's services division keep client operations and network environments optimized and secure and provide deep pr...oject and technical management for transformational projects. And, its engineering capabilities, technology partnerships, and world class, high-flex operations enable the company to quickly deliver optimized solutions tailored to each client's unique business and technical needs. Since its founding in 1992, Source Code businesses have implemented over 1,600 hardware configurations & delivered over 1,000,000 edge device units. The company is headquartered in Milford, MA.
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