This position floats between the clinic and our administrative office/call center.

About Sound:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Role:

The Medical Assistant, Critical Care provides local support for the operations of the Pulmonary and Critical Care programs by providing administrative and clinical services.

The Details: 

In this role, you will be responsible for:

• Patient care: including vital signs, medication updates, spirometry, phlebotomy, injections, O2 recertifications, and other testing as necessary
• Greeting patients and updating patient medical records
• Scheduling appointments
• Assisting in facilitating positive relationships among physicians, office staff and patients
• Completing insurance forms and other correspondence
• Arranging for hospital admissions and laboratory services
• Completing patient medical histories
• Assisting with scheduling tests and treatment
• Preparing, cleaning and maintaining exam and treatment rooms
• Preparing patients for examination, and assisting the physician during exams
• Instructing patients on medications and special dietary instructions
• Providing verbal or faxed prescriptions
• Administering medications as directed by physician
• Making prior authorization calls
• Managing prescription and pharmacy calls
• Other duties as assigned

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:

Values:

• Self-Motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what is next
• Communication: The ability to speak, write, and listen clearly and consistently
• Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
• Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
• Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
• Motivated: Demonstrates the ability to succeed and get things done at a high level of achievement
• Strategic Thinking: Demonstrates the ability to look at the big picture and proactively develop a plan of action
• Resourceful: Demonstrates proactive willingness to utilize available information and tools to figure things out

Knowledge:

• High School Diploma
• MA certification

• Knowledge of medical terminology

Experience:

• 1-2 years in healthcare industry (hospital, physician practice or insurance)

• Electronic Medical Records experience

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.