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Assistant Studio Manager, Houston
SoulCycle Houston, TX
$105k-135k (estimate)
Full Time | Sports & Recreation 3 Weeks Ago
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SoulCycle is Hiring an Assistant Studio Manager, Houston Near Houston, TX

Company DescriptionWho We AreWe’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you
Our MissionTo foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.
Job DescriptionSoulCycle is seeking an Assistant Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with strong organizational abilities, a customer focus and will be able to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, and is responsible for and the success and health of the studio’s daily operations.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
Roles And ResponsibilitiesINTERPERSONAL SAVVY
  • Foster the SoulCycle Community and Culture in your studio
  • Set the weather in your studio so your studio team loves to come to work
  • Build and foster relationships in your studio, with your instructors and local community
  • Proactively identify and address conflicts within your studio
  • Acknowledge your studio team’s wins and show gratitude
  • Be open to, embrace and manage change within your studio and your studio team
CUSTOMER FOCUS
  • Provide in the moment support to your team to ensure that all rider requests are addressed
  • Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values
  • Confidently manage conflict in high pressure situations
  • Develop meaningful relationships and connections with your studio’s riders
PROCESS MANAGEMENT
  • Be an expert on studio specific and company-wide operational procedures and policies
  • Seamlessly transition yourself, team, and studio to new ways of working and processes
  • Develop and maintain schedules to ensure that all operating processes are completed
  • Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
ORGANIZING AND PLANNING
  • Set priorities to ensure all deadlines are met
  • Develop checklists and operational schedules to ensure that all aspects of the facility are maintained
  • Be future oriented with a strong ability to plan for projects
  • Demonstrate the ability to manage your own schedule, prioritize and meet business critical deadlines, and complete projects under pressure
  • Support your Studio Manager in developing business plans to reach and exceed your ridership and retail goals
  • Support your Studio Manager in ensuring that all company-wide initiatives are executed in your studio
  • Develop a holistic retail sales plan that encompasses your studio’s retail goals
  • Work alongside the retail team to identify opportunities to grow your studio’s retail business
Qualifications
  • Must have superior customer service and hospitality skills
  • Must be highly organized with the ability to prioritize multiple tasks and meet deadline
  • Strong ability to communicate clearly with team members, clients, and
management
  • Must be able to work flexible/non-traditional hours including weekends
  • All employees are expected to be available to work peak holiday shifts.
  • Personal passion for fitness and/or the SoulCycle brand is required
Additional InformationAll your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$105k-135k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

06/20/2024

WEBSITE

soul-cycle.com

HEADQUARTERS

NEW YORK, NY

SIZE

1,000 - 3,000

FOUNDED

2006

REVENUE

$200M - $500M

INDUSTRY

Sports & Recreation

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About SoulCycle

SoulCycle was built on disruption and innovation. In 2006, we had a vision to create a workout that's as efficient as it is joyful an experience that brings people together while pushing our community members to to discover and re-discover their best selves. The experience is inspiring. It's meaningful. It's fun. SoulCycle is so much more than a 45-minute indoor cycling workout its always been about more than a bike. We provide a sanctuary for our riders to lose themselves in the movement and music. Our one-of-a-kind, world-class instructors guide our community through a powerful, fun and tr...ansformative fitness experience thats designed to benefit the body, mind and soul, both on and off the bike. Set to high-energy music in a dark, candle-lit room, we move in unison to the beat and follow the signature choreography of our instructors. The Soul experience doesnt end when the music stops. SoulCycle is grounded in hospitality and honest, human connections are at the core of who we are. As our fast-growing company evolves and expands, we remain as committed to nurturing the health and happiness of each employee as we are to each member of our community. We lift each other up, celebrate people for who they are and bring people together. We are a workout to some, a community to most and a safe harbor for all. From our studios to our headquarters, we are a collaborative, fast-paced, and engaging place to work. And its vital to our success to continue to take risks and think big. It's what our community has come to expect from us and it's what they fell in love with when we launched. That takes tons of hustle, creativity, and boldness. Our staff pushes themselves and each other to explore and to evolve and to bring more Soul to more people. SoulCycles continued success begins with each employee: their hospitality, their voice, their coaching, their creativity, their smart solutions, their energy, their spirit and their power. More
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