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Patient Care Coordinator
Sonova Orlando, FL
$80k-99k (estimate)
Other | Business Services 1 Month Ago
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Sonova is Hiring a Patient Care Coordinator Near Orlando, FL

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Orlando (FL), United States

Patient Care Coordinator - Orlando, FL

Elite Hearing Centers of America
Location: Orlando, FL
1842 N ALAFAYA TRAIL SUITE A
ORLANDO, FL 32826
Current pay: $17.00 an hour Sales Incentive Program!
Hours: Monday-Friday 8:30am - 5:00pm
What We Offer:
  • Medical, Dental, Vision Coverage
  • 401K with a Company Match
  • FREE hearing aids to all employees and discounts for qualified family members
  • PTO and Holiday Time
  • No Nights or Weekends!
  • Legal Shield and Identity Theft Protection
  • 1 Floating Holiday per year
Job Description:
The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Patient Care Coordinator, you will:
  • Greet patients with a positive and professional attitude
  • Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
  • Collect patient intake forms and maintain patient files/notes
  • Schedule/Confirm patient appointments
  • Complete benefit checks and authorization for each patients’ insurance
  • Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
  • Process repairs under the direct supervision of a licensed Hearing Care Professional
  • Prepare bank deposits and submit daily reports to finance
  • General sales knowledge for accessories and any patient support
  • Process patient orders, receive all orders and verify pick up, input information into system
  • Clean and maintain equipment and instruments
  • Submit equipment and facility requests
  • General office duties, including cleaning
  • Manage inventory, order/monitor stock, and submit supply orders as needed
  • Assist with event planning and logistics for at least 1 community outreach event per month
  • Other duties as assigned
Education:
  • High School Diploma or equivalent
  • Associates degree, preferred
Industry/Product Knowledge Required:
  • Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
  • Professional verbal and written communication
  • Strong relationship building skills with patients, physicians, clinical staff
  • Experience with Microsoft Office and Outlook
  • Knowledge of HIPAA regulations
  • EMR/EHR experience a plus
Work Experience:
  • 2 years in a health care environment is preferred
  • Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Summary

JOB TYPE

Other

INDUSTRY

Business Services

SALARY

$80k-99k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

07/20/2024

WEBSITE

sonova.com

HEADQUARTERS

AURORA, IL

SIZE

3,000 - 7,500

FOUNDED

1947

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About Sonova

Over 20% of the worlds adult population is affected by hearing loss. At Sonova, we consider this number to be too high, and envision a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. Since the foundation of our company in 1947, we have been on a mission to become the recognized innovation leader in the global hearing care market. We are committed to offering the most comprehensive solutions from hearing aids to cochlear implants to wireless communication solutions to treat all forms of hearing loss and improve quality of life, as well as mas...ter the most challenging hearing situations. Our brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova cover the entire hearing spectrum. With a presence in over 100 countries and a workforce of over 14,000 dedicated employees, we leverage our global infrastructure and local roots. We aim for a work environment and culture that fosters a good balance of family and work life for both men and women. We are therefore pleased that 39% of our management positions are filled by women and that 63.5% of our employees are female. Furthermore, 45% of our employees belong to Generation Y (born between 1979 and 1994). By supporting the Hear the World Foundation, Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. For more information please visit www.sonova.com and www.hear-the-world.com or contact us via hr@sonova.com. More
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The job skills required for Patient Care Coordinator include Customer Service, Patient Care, Scheduling, Health Care, HIPAA, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

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