Sonos is looking to hire a national account manager to lead and rapidly accelerate our Best Buy business. Best Buy is amongst our most dynamic accounts, playing multiple important roles to our customer along the path to purchase both in-store and online. Their strategic importance and market share in consumer electronics stemming from fierce customer loyalty make them a vital component of delivering on our mission and long term growth objectives.

The national account manager is responsible for setting the Best Buy channel strategy including the high impact programs and investments to deliver sustainable profitable growth for us and the category. This individual will be the central leader of the channel, and coordinate activities and execution with cross functional support to ensure business objectives are delivered with precision on a quarterly and annual basis.

This job can be done remotely, but given the amount of time spent in front of the customer, Minneapolis is preferred.

What You'll Do

• Own the Best Buy channel strategy and business plan, including quarterly and annual revenue and household forecasts.

• Manage the account across all elements of the business to unlock growth opportunities, mitigate business risks, and deliver Sonos favorable outcomes.

• Lead and coordinate internal retail account teams including deep collaboration with business operations, fulfillment, finance, accounting, and retail marketing.

• Build high quality account plans and execute with precision and impact.

• Conduct ongoing analysis and weekly reporting of key account business performance, market trends, and share performance to inform short and long term adjustments to forecast.

• Coordinate strategic intersections between Best Buy and Sonos to ensure both partners are consistently exceeding business and growth objectives.

• Represent Sonos and engage in important Best Buy events ranging for trade-shows, training programs, and charity events.

• You'll be an active member of a wider Americas retail team, collaborating with a team of account managers to share synergies, best practices, sharpen one another's thinking, and contribute to a high performing team and culture.

What You'll Need

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.

Basic Qualifications

• 10 years of experience in customer facing retail roles and account management

• US based and able to travel throughout the US

Preferred Qualifications

• Bachelor's degree

• Advanced verbal and written communication skills to influence internally

• Comfortable and effective presenting to large groups internally and externally

• Highly analytical and able to pull clear and actionable insights out of complex data

• Highly organized, ability to stay focused on top priorities

• Highly collaborative to develop productive working relationships with a wide range of functions

• Strategic mindset - including the ability to execute a vision

• Strong business acumen - adept and developing and managing partner terms

• Bold and creative thinker to push, try, and learn from new ideas

• Agility, and the ability to adapt to an ever changing macro environment and business demands

• High sense of professionalism and respect for internal and external peers

• Results oriented with a bias toward action

• Partner empathy and the ability to keep them highly engaged in our business

• Strong connection with our brand and products, and passion for music

At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between:

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.