Description

Work Environment

Majority of work takes place indoors in an office environment.

Physical Demands

Must be able to exert up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Frequently handling objects and equipment.

Standing / sitting for extended periods of time and moving about the facility.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays.

Must be flexible to work variable shifts (days, nights, overnights).

Education and Experience

Knowledge of hotel Credit, Collection and Accounts Receivable.

Two to three year’s experience in a similar position in a hotel preferred.

Principle duties and responsibilities (Essential Functions) include :

Review of group and social function resumes to ensure all posting are posted.

Liaison between Corporate and hotel to procure credit applications for future groups and social events and perform credit checks if necessary to ensure the least amount of risk for the Hotel.

Review credit applications on an annual basis.

Prepare and ensure invoices are sent in a timely manner, audit invoices for accuracy and follow up on payment.

Handle and resolve guest / group functions and credit card disputes (chargebacks)timely.

Return all internal and external customer calls and resolvetimely.

Oversee the balancing of credit card activity. Including daily and monthly credit card collections to bank statements.

Perform other reconciliations such as banquet, POS etc.

Conduct and chair monthly Credit Meetings with pertinent managers to review current state of outstanding receivables and deposits.

Review Accounts Receivable aging on an ongoing basis and recommend best course of action’ to Financial Controller and General Manager.

Prepare month-end adjustments with regards to Accounts Receivable.

Enforcement of all credit policies.

Track all tax-exempt activity and prepare monthly reconciliation.

Attendmeetings, backup other department staff as needed.

Perform other duties as requested by management.

Qualifications and Skills

Professional verbal communication skills.

Must have a high degree of professional integrity.

Excellent organizational skills and attention to detail.

Proficient with Microsoft Office Suite or related software.

Excellent prioritization and time management skills.

Ability to work quickly without compromising quality.

Additional Job Information / Anticipated

Pay Range

$27.00 - $29.00 per hour

base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific / overall experience.

WHO WE ARE

We are an organization made up of people, thoughts and ideas all working towards fulfilling our simple mission :

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed.

Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

This job description is subject to change at any time.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees including :

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Last updated : 2024-05-23