Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in more than 30 cities spanning eight countries and three continents. Sonders innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

As a Regional General Manager at Sonder, you will find yourself with an incredible opportunity to build and manage the Sonder business across the Western USA and Canada, while having an impact globally as we grow. Were looking for a leader with a demonstrated track record of exceeding goals, hiring and developing overachievers, and positively impacting their business overall. This leader will require a strong track record of leading large operationally complex businesses, mixed with a strategic background and ability to quickly find the 80 / 20 and drive impact quickly. This leader will be excited to dig in and get their hands dirty in the details, and able to step back and understand the strategic context to drive the results across numerous markets.

**AT SONDER YOU WILL:**

* Manage and lead a large group of General Managers and their teams across the Sonder footprint; while Sonder is global, this role will focus on leading the Western region of the United States and Canada

* Develop the strategy for your markets, understanding the common threads and differences in each, in order to fiercely compete and win; lead the market entry into approved new cities

* Build and develop strong relationships with senior cross-functional leaders (e.g., People Ops, Engineering, Finance, and Operations); you will be responsible for the P&L of your region, while needing to influence many stakeholders that will have direct inputs into that P&L (revenue, real estate, design, central operations)

* Lead the delivery of branded guest experience through our technology, hotel and multi-family units, and service standards

* Help scale to our other cities and countries through developing and sharing best practices

* Strong focus on developing the next generation of leaders at Sonder and employee engagement at all levels

* Thought leadership on product, service, and delivery innovation given the teams proximity to guests, properties, and employees

* Serve as key member of North America Market Operations leadership team

**WHAT WE LOOK FOR:**

* Minimum 12 years of work experience including professional services and operations

* Minimum 3 years of experience managing a large group of leaders and driving to impact

* Rigorous, analytical and data-driven decision making capabilities

* Building and scaling a startup from the ground up

* Proven track record of managing high performance teams

* Excellent team player with strong written and verbal communication skills

* Proven ability to influence without authority, and lead cross-functionally to make your city successful

* Out-of-the-box thinker who will find creative ways to hit growth targets

* Ability to thrive in a remote market in an autonomous way while leading a local team

We also have great benefits to make your life easier so you can focus on what you're best at:

* Competitive salary

* Generous stock option plan

* Medical, dental and vision insurance

* Unlimited vacation

* Annual free credits and discounts to stay in Sonders

* A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.**

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