Position Description: The Chief of Staff is a high-visibility strategic partner that supports the Founder with effective decision-making, project management, and execution of strategic initiatives across all portfolio companies. The Chief of Staff provides the organizational and communication framework for customers, employees, and leadership team members to implement the Founders vision and achieve annual goals. The Chief of Staff lives in the future and focuses on long-term planning and projects to ensure the growth of the organization and the success of the Founder.
Key Responsibilities:
Build and lead the daily operations of the executive office
Build and run cadence for leadership meetings, board meetings, and leadership offsites, including structuring and helping to deliver company-wide communication
Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the Founder
Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility
Acts as an extension of the Founder and information funnel, filter, and facilitator with internal and external stakeholders
Assess all inquiries directed to the Founder, determine priority and the proper course of action
Act as the point of contact for the Founders direct reports. Triage all incoming requests for the executives time and work collaboratively with the Founders Executive Assistant to ensure his calendar is aligned with the priorities of the organization
Proactively follow up with the Founders team if and when goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations for improvement
Promote team integration as well as cross-functional communication and collaboration
Manage key relationships and build a process to track and nurture key stakeholders, investors, and clients
Track high-priority initiatives for the Founder to identify any/potential obstacles
Serve as a thought partner and strategic advisor to Founder, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly
Provide analysis, recommendations, and options to the Founder regarding high-impact decisions
Manage the Founders brand & reputation
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