1 Customer advocate Job in Richardson, TX
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Solving IT is Hiring a Customer advocate Near Richardson, TX
One of the largest health insurers in the nation is focused on continuously building an industry-defining, world-class IT capability.
Come join their winning team!
This Contract role as an Onsite Customer Advocate in Richardson, TX will be responsible for researching and responding to written inquiries in a prompt, accurate and objective manner.
Requirements :
- Experience in provider outreach, making decisions, and responding quickly to questions.
- Data entry and / or typing experience.
- Interpersonal, analytical, organizational and independent decision-making skills.
- Clear and concise verbal and written communication skills.
- Experience with Microsoft suite, basic Excel skills are required.
- Detail oriented
- 2 Years of college or 2 years provider network contracting, credentialing, or servicing experience in a health care or health insurance environment.
Preferred Requirements :
- 6 months data entry experience in an office environment.
- Knowledge of medical terminology and anatomy.
- Referral preference given to applicants able to take and meet testing criteria.
Benefits :
Solving IT, a Woman and LGBTQ owned and operated organization is thrilled to provide a comprehensive benefit package to all our W2 employees and their families, regardless of gender.
We are proud to offer five diverse health plan options as well as a PPO dental plan through Blue Cross Blue Shield, Term Life / AD&D Insurance, and a 401(k) Savings Plan.
Solving IT covers a portion of the health and dental premiums for our employees.
As you progress in your professional journey, Solving IT is dedicated to accommodating your evolving preferences and matching you with fulfilling projects.
We champion equality and embrace diversity in all its forms. Creating an atmosphere that encourages varied perspectives to collaborate fosters personal development, strengthens team unity, and contributes to the overall success of the organization!
Whether you're seeking your next career challenge or aiming to stay abreast of industry trends, Solving IT is committed to supporting your career advancement.
We actively encourage applications from all backgrounds and utilize the most up-to-date market insights and compensation data to ensure that you receive not just advice, but the complete Solving IT Experience.
Last updated : 2024-05-01
Job Summary
Full Time
$39k-50k (estimate)
05/02/2024
05/03/2024
solvingit.com
Chicago, IL
100 - 200
Related Companies
The job skills required for Customer advocate include Written Communication, Data Entry, Health Care, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advocate positions, which can be used as a reference in future career path planning. As a Customer advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advocate. You can explore the career advancement for a Customer advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
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Step 3: View the best colleges and universities for Customer Advocate.
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