Position Title: Reports To:

Retail Risk and Audit Specialist AVP, Assistant Retail Banking Manager

Position Summary:

This position provides oversight and support to Branch Administration and Retail Branch Network with a focus on key risk indicators and audit relations. 

Job Responsibilities:

• Ensure adherence to cyclical audit controls including, but not limited to monthly proving and aging audits, teller difference audits, regulation CC review, Truth in Savings Disclosure reviews and annual branch reviews. 
• Review of Key Risk Indicator logs to include communication of trends or issues identified as well as identifying opportunities to improve or automate processes. 
• Represent Branch Administration in interactions with internal and external auditors and regulators.
• Present solutions and suggestions for audit findings. 
• Track to completion management responses to audit findings. 
• Participate and contribute to committees including but not limited to Operational Controls and Risk Management (OCRM). 
• Oversight of online account opening risk and controls. 
• Review and oversight of deposit account reporting systems management and use. 
• Initiate and manage credentialing for systems access related to risk management and client services. 
• Review and report on various General Ledger accounts related to retail operations. 
• Assist in the review of documentation required for Power of Attorney changes and Trust accounts. 
• Participate, facilitate, and implement training related to risk control and operations in the retail banking network. 
• Collaborate with employees and line of business partners to resolve identified issues. 
• Assist with vetting, testing, and implementing applicable new software. 
• As needed, support staffing needs in retail branch network.
• Collaborate closely and consistently with Retail Operations Specialist, Enterprise Risk Management team, and Internal & External Auditors and Examiners. 

• Serve as a cross trained member of the Branch Administration team to prevent gaps in vacancies or absences.
• Other projects and duties as assigned.

Qualifications:

• Exceptional interpersonal skills to work with others in person or remotely through verbal or written methods of communication.

• Ability to present solutions and follow through to completion or implementation. 
• Acute attention to detail. 

• Understands Solvay Bank Workplace Values and visibly exhibits these values in daily approach to work and work relationships. 

Education and/or Experience:

• 5 years of customer service, operational, and technical banking experience.
• Demonstrated success in analysis to identify trends and problem resolution. 
• Demonstrated knowledge of retail banking and compliance. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is moderate.