Career Area

Product Support

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Job Purpose

Fulfill all responsibilities of a FIR Level III (76333) in addition to growing, developing, and executing the Field Installation Worldwide Training Program on a global platform.

NATURE AND SCOPE

Applies extensive technical, mechanical, electrical, and hydro-mechanical skills required to perform all aspects of controls and package system upgrades on supported product lines specializing in complex designs.

Works independently, leads secondary technicians, and trains new leads on project execution. Works from limited documented instructions including engineering drawings and schematics.

Operates, inspects, and maintains all equipment required to complete a safe package systems upgrade. Research and order new equipment needed to increase productivity.

Possess expert skills in conduit installation, tube bending and installation, and sub assembly techniques, and trains less experienced technicians (worldwide) on related technical skills, administrative responsibilities, and professional communication skills required to properly execute package systems upgrades.

Actively promotes and implements continuous improvement activities associated with PSU products, execution processes, and training.

Serves as a Subject Matter Expert for package systems upgrades techniques, processes, design improvements, and first article upgrade designs.

PRINCIPAL ACCOUNTABILITIES

Plan, execute, assist, supervise, and train worldwide FIRs in the removal of the obsolete control console, inter-connect wiring, package system components, and conduit / cable tray & tubing that will be deleted, replaced, or upgraded per the project ACS

Install, assist, supervise, and train worldwide FIRs in the placement of the new control console. Plan, develop, execute, and train in the layout for all new package system components, replacement and / or modification of all conduit / cable tray & tubing necessary to accommodate the new controls, components, and package systems per the project ACS

Information sharing - collect issues from FIR's, research and generate solutions, create feedback reports to communicate issue and solutions, and distribute to worldwide FIR teams

Conduct factory training and evaluations for international and domestic FIR's as needed

Conduct field training while functioning in a supervisory role onsite for international and domestic FIR's

Provide a common board of evaluators with proven background / experience that can function as a quality gate for critical business decisions such as approving new Lead Techs and establishing Sr. Lead Tech status

QUALIFICATIONS

Proven leadership skills in a team-oriented fast-paced work environment (factory and field), and train FIRs in job related skills.

Requires advanced training and experience in complex package system upgrade / refurbishment, overhaul, or specialized training in a particular area, such as electronics or hydraulics or the equivalent in work experience.

In addition to training, must demonstrate abilities derived from 6 (or more) years of turbo-machinery experience (field based) including integration of customer balance of plant equipment with Solar PLC systems.

Advanced problem solving skills, and knowledge of all related tools and equipment. Strong problem solving, computer, and communication skills required.

A thorough knowledge in the safe operation of all related tooling and equipment is required. FIR must be experienced in the application of all field and factory HSSE policies.

Possess / obtain U.S. Passport and Transportation Worker Identification Credential(TWIC) card, Pass offshore medical physical, drug screen, and offshore survival training (BOSIET - Basic Offshore Safe Ingress and Egress Training).

Ability to travel 75% of the time (international and domestic).

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.

caterpillar.com / careers.

Posting Dates

May 2, 2024 - May 16, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO / AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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Last updated : 2024-05-14