Overview

Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona. Since our founding, we have transformed lives by providing shelter and support services to more than 60,000 adults and children affected by domestic violence. We provide a broad spectrum of services to victims of domestic violence, while working with professionals in the field on education, research and advocacy with the goal of ending domestic violence.

Job Summary: In support of the Sojourner Center mission, the Community Outreach Program Coordinator provides support and resources for individuals and families with a focus on addressing trauma related to domestic violence, sexual violence and human trafficking, through case management, community outreach, support groups and safety planning within the framework of a variety of programs. Support with the flow of shift and supervision of staff, facilitates classes and trainings offered on/off site, and holds on-call responsibilities. Coordinates with the Community Outreach Program Manager to ensure appropriate services are being provided and management is well informed.

Schedule: Mon-Fri, 8:30am-5:00pm

Pay-Rate: $20.00/hour ($21.00/hour after bilingual assessment)

Responsibilities

• Recognizes and responds to impacts of domestic violence, sexual violence and human trafficking related trauma, assisting the team in working in a collaborative, coordinated manner. This includes effective collaboration of services across a variety of internal programs and outside agencies. Assigns Case Managers to new participants in a timely manner
• Provides on-the-job training opportunities to Community Outreach Case Managers related to effective service provision and documentation of services in conjunction with the Community Outreach Program Manager, assisting in the training and support of staff as assigned. Conducts monthly one-on-one supervisions and team meetings
• Effectively communicates with staff and management to ensure that supervisory relationships are built and implementation of decisions are understood in relationship to the guidelines, best practices, and mission of the agency. Includes forming relationships with staff and participants, providing trauma informed support and maintaining professional boundaries
• Utilizing a strengths-based approach and trauma informed practices, advocates and supports staff in ensuring a participant's right to self-determination, confidentiality, access to supportive services and resources, and inclusion in decision-making affecting their well-being utilizing culturally sensitive practices
• Ensures clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures by assisting case managers with case file reviews and staff meetings
• Assesses needs of participants, providing direction to staff in service provision while building rapport and a positive sense of community; may carry an assigned caseload; provide psychoeducation by facilitating groups and classes offered on and off-site
• Working with the Community Outreach Program Manager, builds and maintains relationships and partnerships with other agencies for purpose of providing services to individuals and families applying to programs from outside the community; travels as required for trainings, sessions, to off-site properties and community events
• Works with the Community Outreach Program Manager to develop an annual community outreach programming plan.
• Attends community meetings; participate in relevant councils, presentations, roundtables, and committees
• Coordinates special events in the community geared around domestic violence, sexual violence and human trafficking education and awareness
• Travel as required for community events and meetings.

Qualifications

• Four years of post-secondary education in social services or a related field and at least six months related experience, including case management; OR an equivalent combination of post-secondary education and work experience in family violence programs.
• Problem solving/critical thinking-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Interpersonal skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• One year of supervisory experience.
• Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
• Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Center's insurance company.

Other Duties

• Performs other duties as assigned.