Position Summary

The Receptionist for the Council office will primarily support the Council office operations. This individual will be responsible for providing administrative assistance to each department.

Essential Functions

· Answers emails and telephone calls from clients and new referrals within 48 hours.

· Refers residents to other mainstream and community resources as needed.

· Maintains the phone log of all those who request assistance.

· Promotes good community relations and utilizes community services and resources.

· Serves visitors by greeting, welcoming, and directing them appropriately.

· Notifies company personnel of visitor arrival.

• Responsible for receiving, processing mail, scanning, and delivery to appropriate departments.
• Verifies the onboarding process of new employees is completed and filed appropriately.
• Schedules meetings in person and via zoom for staff, Board of Directors, and Conferences.
• Provides general administrative and clerical support.
• Responsible for maintaining a stock of office supplies and ordering as needed.
• Actively works to support department operations.

Other Duties

The design of this job description is to cover or contain typical activities, duties, or responsibilities required of the employee. Duties, obligations, and activities may change at any time with or without notice.

Education/Experience

· Minimum 1-year providing staff support assistance

Knowledge, Skills, and Abilities

• Has the ability to perform the above duties with minimal supervision.
• With individuals and groups, regardless of age or background, has excellent verbal and written communication skills
• Excellent organizational skills.
• Has the ability to work using discretion and judgment concerning the ongoing operations.
• Must be able to utilize a computer and basic programs (e.g., Microsoft Word and Excel) and data entry systems for communication, documentation, and data tracking.
• Provide a welcoming and compassionate environment.

· Exhibit patience and flexibility, maintain a positive attitude and handle stressful situations appropriately.

· Function as a productive member of a team with excellent interpersonal skills and abilities.

· An acceptable level of maturity, emotional stability, and sound judgment to provide adequate services to diverse populations.

Physical Demands/Work Environment

· Work is generally sedentary and is done in a standard office environment affording adequate lighting and climatic conditions.

Corporate Standards

· Follows and observes all company policies and procedures.

· Professional appearance maintained at all times.

· Develop a positive working relationship with fellow workers and customers and avoids conflict.

· Participate in company-provided training and development as necessary to remain proficient in job requirements.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 25 per week

Schedule:

• 12 hour shift
• 4 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• San Antonio, TX 78203: Relocate before starting work (Required)

Work Location: In person