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SALISBURY, NC
Social Insurance Specialist
(Claims Specialist) – Field Office

Federal Grade Levels
Location: SALISBURY, NC & Salaries:
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.

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REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit the link or scan the QR code below to read the qualifications for this position and other entry level positions:
Entry Level Position Qualifications Visit SSA.GOV/Careers
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_
Positions.pdf)

SSA.gov

SALARY & ADVANCEMENT
SOCIAL SECURITY

SALARY:

GS-5: $40,403

GS-7: $50,049

Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level.
Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.

GREAT BENEFITS:

• Earn 13 paid vacation days a year, then 20 days a year after 3 years» 26 days a year after 15 years
• Earn 13 paid sick days each year
• 11 paid Federal holidays
• Health benefits including medical, dental, and vision; and access See current SSA job to flexible spending accounts vacancies at
• Life insurance USAJOBS.GOV

Pension benefits under the Federal Employees RetirementSystem

• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary
• Flexible work schedules
• Potential overtime opportunities
• Potential telework opportunities

SALARY INCREASES:
GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow! See OPM GS Pay Schedules
(https://www.opm.gov/policy-data-oversight/pay-leave/salaries- Follow us on LinkedIn wages/) for more information on GS pay tables and locality pay.

MAKE A DIFFERENCE IN YOUR COMMUNITY!
Social Security helps people through their life’s journey in many ways.
You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.

Social Security Administration | December 2022 | Produced and published at U.S. taxpayer expense

Job Type: Full-time

Salary: $40,403 - $50,049 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Physical setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Salisbury, NC 28147: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Required)
• Microsoft Office (Preferred)

Work Location: Hybrid remote in Salisbury, NC 28147

Job Type: Full-time

Pay: From $40,403.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Flexible spending account
• Retirement plan
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Salisbury, NC 28147: Relocate before starting work (Required)

Work Location: In person