Description

Pay Rate: $22.67/hr. minimum, Dependent on experience

Shift: Late swing/Grave - 4:15 PM - 2:15 AM including weekends

Position Type: Full-time

PURPOSE

Respond to Players Club inquiries, data entry and issue Players Club cards. To be well informed of all promotions, special events and club programs. 

SUPERVISORY SCOPE 

• None

ESSENTIAL DUTIES / RESPONSIBILITIES 

• Utilize the Player Tracking System to redeem Club points for Cash and Merchandise.
• Ensure complete guest service at the Players Club with a positive and pleasant attitude towards casino players.
• Encourage guests to join the Players Club, and inform them of the benefits of the program.
• Inform guests of all rules and regulations.
• Enter and update player information into the Player Tracking System Data Base.
• Assist Club Management in coordinating breaks and in making assignment changes when necessary.
• Assist Club Management with training of new Representatives.
• Other duties and responsibilities as assigned.

Requirements

Education and Experience:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). 
• Snoqualmie Casino Players Club experience.

Skills and Abilities:

• Proven professional and polite personality.
• Proven customer relations skills.
• Accurate keyboarding skills.

PREFERRED

Education and Experience:

• Snoqualmie Casino Career Development Track Series completion.

Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.