2 Deskside Technician Jobs in Woodland, CO
SNI Technology is Hiring a Deskside Technician Near Woodland, CO
Job Description
Title: Helpdesk Technician
Location: onsite - Woodland Park, CO
Start Date: ASAP
Status: contract to hire
Pay Rate: $25.50 - $28.50/hr.
Our client is seeking a Helpdesk Technician for an exciting contract to hire opportunity. The Helpdesk Technician will provide hands-on and remote support within an international, multi-site Windows and Mac Environment. Responsible for general ticket management, help desk duties, taking phone calls, emails and providing desk side Tier I/Tier II level support. Must be able to effectively manage and complete tasks independently.
ESSENTIAL DUTIES:
• Monitor and respond effectively to support requests received through the IT helpdesk system
• Troubleshoot Tier I/Tier II computer hardware and software problems for end users
• Research and recommend purchases of computers, printers, peripherals and software
• Work on special projects pertaining to computer equipment and software, including upgrades to operating systems and email systems
• Image and migrate computers
• Document processes for training purposes
• Assist with some Network/Server level projects/tasks as needed
• Use remote software to resolve problems that can be fixed through a remote session
• Other tasks as needed
REQUIREMENTS:
• 3 years of overall Helpdesk Support experience (at least 1 year of Tier II support)
• Must have Windows 10 support experience
• Must have Office 365 support experience
• A /Network /Microsoft/Apple Certifications a plus
• Microsoft SharePoint 2010 experience a plus
• Mac OSX and iOS experience a plus
• VOIP Phone System experience a plus
Job Summary
Full Time
Ambulatory Healthcare Services
$47k-58k (estimate)
08/12/2023
05/27/2024
snitechnology.com
IRVING, TX
50 - 100
1998
<$5M
Ambulatory Healthcare Services
Related Companies
The job skills required for Deskside Technician include Help Desk, Customer Service, Operating System, Computer Hardware, Communication Skills, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Technician positions, which can be used as a reference in future career path planning. As a Deskside Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Technician. You can explore the career advancement for a Deskside Technician below and select your interested title to get hiring information.
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