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3 Customer Support Associate Jobs in Vernon, IL

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Snap Diagnostics LLC
Vernon, IL | Full Time
$38k-47k (estimate)
2 Months Ago
Mach 1 Stores
Vernon, IL | Part Time
$25k-31k (estimate)
1 Month Ago
Customer Support Associate
$38k-47k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Snap Diagnostics LLC is Hiring a Customer Support Associate Near Vernon, IL

Snap Diagnostics is seeking a talented individual to join our team of Customer Support Associates. As part of our Support team, you will provide first-line phone support to patients and medical providers using our home sleep test. Customer communications may include assisting patients with registration, scheduling deliveries, arranging appointments, and responding to inquiries.
In addition, you will work in collaboration with the Sales team to deliver and continually improve upon our service. This includes assessing customer needs and guiding solutions.
The hourly rate is $17.00 This position is full-time remote position. Hours are 12:30 PM to 9:00 PM CT. You must have the capability to work remotely (connectivity and computer). PTO, and includes health, dental, and vision insurance benefits.
All new hires must complete two weeks of remote training.
What you bring to Snap:
  • Outstanding communication and interpersonal skills. Effective listening, adaptability, and responsiveness are particularly important for this role
  • Strong verbal and written communication
  • Ability to learn and assimilate information quickly
  • Preferred: Customer service or sales experience
OE: Race/Color/Religion/Sex/National Origin/Protected Veteran/Disability, VEVRRA Federal Contractor

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$38k-47k (estimate)

POST DATE

03/22/2023

EXPIRATION DATE

07/09/2024

WEBSITE

snapdiagnostics.com

HEADQUARTERS

WHEELING, IL

SIZE

100 - 200

FOUNDED

1994

TYPE

Private

CEO

GIL RAVIV

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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Snap Diagnostics LLC
Full Time
$93k-113k (estimate)
2 Months Ago
Snap Diagnostics LLC
Full Time
$83k-111k (estimate)
8 Months Ago
Snap Diagnostics LLC
Full Time
$84k-100k (estimate)
0 Months Ago

The job skills required for Customer Support Associate include Customer Service, Scheduling, Customer Support, Written Communication, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Associate job description and responsibilities

Understand customer requirements so as to provide appropriate clarifications and solutions.

01/11/2022: Chattanooga, TN

Route and direct customer requests to appropriate personnel.

01/03/2022: Allentown, PA

Work within various teams to ensure outstanding customer service.

03/12/2022: Atlantic City, NJ

Support agents can find out which tickets need their attention the most by creating customized ticket views.

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Develop professional relationships with ongoing customers through excellent customer service.

02/25/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Associate jobs

To save time on responding to common questions, Freshdesk lets support reps create canned responses.

03/10/2022: Boca Raton, FL

Listen attentively and actively.

02/25/2022: Charleston, WV

Take ownership and responsibility.

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Attending training sessions to grow knowledge of products and to develop customer service skills.

02/25/2022: Springfield, MO

Maintain broad knowledge of customer products and services.

01/13/2022: New London, CT

Step 3: View the best colleges and universities for Customer Support Associate.

Butler University
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