Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns with patience and professionalism - Process payments and maintain accurate records - Assist with night audit procedures as needed - Collaborate with other hotel departments to ensure guest satisfaction - Maintain cleanliness and organization at the front desk area Skills: - Excellent customer service skills with a friendly and approachable attitude - Strong communication skills, both verbal and written - Proficient in using hotel management software and phone systems - Knowledge of front desk operations, including check-in/check-out procedures and guest relations - Ability to handle cash transactions accurately - Bilingual skills (preferred) - Professional phone etiquette At our hotel, we value our employees and offer competitive benefits packages. Join our team today and enjoy a rewarding career in the hospitality industry. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements.

Job Types: Full-time, Seasonal

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount
• Food provided
• Referral program

Schedule:

• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Nights as needed
• Overnight shift
• Overtime
• Rotating weekends

Work setting:

• In-person
• Resort

Ability to Relocate:

• Teton Village, WY 83025: Relocate before starting work (Required)

Work Location: In person