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This opportunity is in the Claims Department.

Our Claims department oversees both high-exposure workers’ compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities.

Role Description:

In the role of TPA Operations Specialist you will be responsible for the investigation, analysis, reporting, and communication of various technical operations tasks related to Third Party Administrators’ (TPA) Maintenance and tracking, including regulatory compliance reporting with respect to coverage and class codes, and analysis and payment of TPA Fees per Master Service Agreements (MSA’s).

Your day-to-day responsibilities as a TPA Operations Specialist will include:

• Processing monthly TPA fees including review and analysis of MSA’s, preparing check requests and recording transactions. This requires detailed investigation and coordination of MSA’s and invoices for appropriate billing charges based on loss and policy year
• Updating documentation for all Large Casualty Lines, distributing to TPAs and maintaining internal tracking logs in company intranet
• Timely tracking of new TPA approvals and record setup and updating any changes in current TPA records
• Assisting with TPA metrics and data quality projects
• Backing up team members as needed with phone calls, training and cross training, preparation and maintenance of logs and production reports

Qualifications:

Education:

• High School diploma or equivalent

Required:

• Dependable, detail-oriented, analytical, organized, and self-motivated
• 45 WPM typing speed required
• Proficiency in the use of Microsoft Excel, Word, Outlook

Preferred:

• 3-5 years of office experience preferred

If this role describes you, apply today!

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $51,000 to $80,000. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, and experience. 

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

A Benefits Structure That Puts Employees First

Safety National’s approach to benefits reaches far beyond competitive fixed compensation. Instead, we construct a total rewards benefits package for each valued member of our team. Highlights include incentive award bonuses, an annual holiday bonus, and profit-sharing contributions. Other exceptional benefits include generous healthcare coverage, a 401(k) match, enhanced paid caregiver leave, and family-forming benefits for adoption, surrogacy, and fertility. We also promote balance by offering a hybrid working environment and several employee appreciation events throughout the year. Apply today to learn more about our total rewards approach.

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