15 field service technician Jobs in valparaiso, in
Talent Strategy is Hiring a Field Service Coordinator Near Valparaiso, IN
Position: Field Service Coordinator
Pay: $19-$27/hour
Shift: 1st (Full-time)
Location: Valparaiso, IN
!Experience working with, dispatching, and coordinating field service technicians is required!
Responsibilities:
- Receive and process service requests from clients, sales, and management via phone, email, or online portal.
- Communicate with vendors to confirm timely delivery of materials, rental equipment, or sub-contractor support, communicate updates on service status, and address any concerns to customers and management.
- Provide administrative support to the service department, including maintaining files, creating purchase orders for all branch purchase job and non-job related, processing invoices, Schedule service jobs and projects and assign technicians based on availability and expertise.
- Communicate with clients to confirm appointments, provide updates on service status, and address any concerns.
- Coordinate with technicians to ensure they have the necessary equipment and materials to complete service tasks.
- Monitor service activities to ensure they are completed on time and meet safety and quality standards while ensuring proper customer experience and profitability.
- Track and document service requests, including client information, service details, and resolution outcomes.
- Collaborate with other departments, such as sales and operations, to coordinate service activities and support business objectives.
Qualifications:
- A bachelor's degree in business administration, customer service, or a related field is preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with ERP and CRM software.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Flexibility to adapt to changing priorities and handle unexpected challenges.
- Knowledge of service management principles and best practices preferred.
Benefits:
- Vision
- Medical
- Dental
- Retirement
Job Summary
Full Time
$89k-111k (estimate)
04/18/2024
06/16/2024
stringworx.com
Castroville, TX
<25
Related Companies
The job skills required for Field Service Coordinator include Field Service, Customer Service, Attention to Detail, Microsoft Office, Flexibility, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Coordinator positions, which can be used as a reference in future career path planning. As a Field Service Coordinator, it can be promoted into senior positions as a Field Service Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Coordinator. You can explore the career advancement for a Field Service Coordinator below and select your interested title to get hiring information.
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