Smithbucklin, the leading Association Management Company, will be looking to add an Entry-Level Association Management Education and Learning Associate to the Education & Learning Services (ELS) team in Washington DC. The ELS unit plays a critical role in client growth by developing education and certification programs for client members in collaboration with volunteer subject matter experts. Through the team's work on education strategy development, delivery of virtual and online learning, committee management, speaker training, and instructional design, we are able to meet the unique educational needs of each client organization's members.

• Apply the use of all eLearning and technology tools to support client education initiatives, including a variety of abstract management tools, eLearning development software, web-conferencing tools, virtual platforms and live capture/recording tools
• Serve in a customer service role to support association members, volunteers and speakers
• Support speaker, reviewer and volunteer training as needed to ensure that the educational goals are met in developing programs
• Assist in providing content for client newsletters and email blasts as well as developing agendas and meeting minutes
• Provide support in the acquisition or maintenance of certifications as needed, including application processes, test company outreach and online tool support
• Manage program-specific invoicing (speaker honoraria or expense reimbursement)
• Assist in the production of online training opportunities via eLearning courses, podcasts, webcasts, virtual events and live capture at meetings
• Project administration including capturing meeting minutes, processing session evaluations (tabulation and basic analysis), providing customer service and overall client stewardship

• You have a passion for continuing education, learning virtual education delivery, professional development and certification
• You are motivated by a fast-paced, multi-client environment
• You are flexible and adaptable, and enjoy diversity in your work
• You want to work alongside driven, supportive and caring colleagues
• You possess excellent written and verbal communication skills
• You are detail-oriented with a strong proficiency in time management and organizational skills in handling multiple concurrent tasks
• You have the ability to travel 10-15% to attend educational events and client meetings

• Bachelor's degree or equivalent experience
• 0-1 year of relevant professional experience

• Relevant internship experience or employment is highly preferred
• Experience in the association space is highly preferred
• Experience organizing and setting up meetings (conference calls, online, in person) is a plus
• Database management experience is a plus
• Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)