Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for an Office Facilities Associate to join our team in DC. The Facilities Associate will be responsible for: (a) the coordination, planning, and execution of client and company events and meetings hosted in our state-of-the-art, multi-room conference/meeting facilities, and (b) provide general support to other facility functions.

What You Will Do

• Support the execution of the client experience for organizations who use our conferencing space for business meetings, educational seminars, and networking events from beginning-to-end.
• Work with internal partners to develop schedule of events, use of rooms, coordinate catering, ideate on technical requirements, manage guest communications, and plan for all other aspects of each meeting.
• Advise on measures to improve the efficiency and cost-effectiveness of the facility, as well as enhancements to standard operating procedures.
• Assist with the execution of in-space company-wide events for employees, such as business meetings, training sessions, and socials.
• In coordination with the Facilities Manager, act as the lead during client conference events, which includes briefing staff on the plans, setting out timelines for events, ensuring proper event setup and directing staff during events to ensure execution according to client expectations.
• Coordinate catering and beverage services for hosted events. This includes working with internal and external clients to identify food and beverage requirements for the meetings, and providing menus and catering suggestions as needed.
• Engage in high degrees of interaction with company executives, employees and guests on various items.
• Serve as primary back up for receiving guests to our Chicago office.
• Provide general, long-distance support to client meetings/event hosted in our DC conference/meeting facility.
• Assist with Chicago facility operations as needed including but not limited to conducting facility walk thrus, maintaining facility upkeep and partnering with team members to complete group tasks.

This Role Might Be for You If…

• You are a take-charge, personable and organized professional
• You possess a keen eye for detail
• You are highly detail oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
• You have the ability to work both independently and in a team-oriented, collaborative environment
• You have applicable analytical and problem-solving skills
• You possess strong written and oral communication skills
• You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism
• You have demonstrated customer service skills (phone skills, in person, email)

Basic Qualifications

• Outstanding vendor management skills
• Demonstrated ability for critical thinking.
• Ability to multi-task and address customers’ needs, facility issues and miscellaneous projects
• Flexibility to work outside of standard office hours, as needed, to execute events and complete necessary and time sensitive tasks
• Comfortable with making reasoned judgement calls with respect to various areas of work
• Be able to lift 30lbs

Preferred Qualifications

• At least two years in hospitality, customer service, or event planning is desired, but not required
• Bachelor’s degree in hospitality management, public relations, or a relevant field is preferred.
• Proficiency with basic computer programming, including Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Where Do You Fit?

Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity

At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.