Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitoring progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 
 
Responsibilities:

 Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
Ensure that common courtesy is shown toward all customers you come into contact with
 While in the vicinity of the Service Drive, act as a secondary customer greeter to customers who have not yet been acknowledged
 Keep up to date with all technical publications, Service Comm, and assist terminal operations
 Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
 Address all original customer concerns before moving on to additional sales 
 Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
 Ensure the customers' vehicle is returned as clean, or cleaner than when it arrived
 Participate in any Factory, or in-house sponsored training programs offered to you
 Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
 Perform any other duties assigned by the Service Manager, ASM, or Group Leader
 Always come to work on time, ready to work, and in a clean uniform

Ideal candidates will have:
 Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair services on various vehicle makes and models.
 Proven track record of achieving or over-achieving goals
 Outstanding communication skills
 Professional appearance and work ethic
 Great attitude with a high-energy personality
 Superior customer service skills
 Ability to read and comprehend instructions
 Ability to exercise good judgment
 Valid State driver's license and good driving record
 
Required Education:
 High school diploma or equivalent
 Must have technical aptitude displayed by ASE certification
 Technical or trade school degree preferred
 
Compensation:
 We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.
 
 Become a member of a winning team that offers growth opportunities, excellent earning potential, and leadership that appreciates your drive, skills, and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

It's Time To Make The Most Important Move Of Your Career!
 
Apply Now!

We Would Really Like To Hear From You!