Do you love to see people thrive?

Do you have a love for training and guiding?

Do you love working in multiple locations?

If you answered yes to our questions and are an experienced dental front office lead, we are looking for a dynamic practice manager for our growing practices and our professional team! Smile Source Spokane is a privately owned dental practice. We currently have 3 locations in Spokane, WA dedicated to providing high quality, patient centric comprehensive dental care. We are dedicated to growth in our model, but not at the expense of remaining focused on who we are and the value of each patient as a person and not a commodity. We see an organization that enables team members to grow and thrive and are in search of a leader for our North location that can create a successful organizational work flow through leadership, enabling others, and efficiency.

Core value statements:
Serve the patient above all else.

Be growth minded personally and professionally.

Give back and have fun.

Benefits:

• 2 weeks PTO your first year
• Medical, Dental, and Vision insurance
• 401k Benefits

Responsibilities:

• Lead by example
• Exhibit outstanding customer service with patient as #1 priority
• Lead in following and training protocols that ensure all budget and production expectations are met or exceeded
• Build and nurture a positive working relationship with the doctor(s) and staff. Facilitate the resolution of any concerns.
• Ensure that all financial data and records are balanced; at the request of the company, assist with passing all financial audits and working with other leaders in the organization.
• Effectively scheduling and training staff.
• Partner with Chief Operating Officer to hire quality non-clinical talent; follow hiring procedures to ensure acquiring the best non-clinical talent available; in conjunction with Human Resources, develop methods to retain key non-clinical talent and reduce unwanted turnover.
• Ensure that staff is trained on current company processes, policies and procedures.
• Facilitate regular staff meetings and daily morning huddles; seize opportunities to foster communication, provide company updates, share information, teach and continually challenge and develop non-clinical staff.
• Complete and forward HR and payroll related documents accurately and timely, including new hire and termination forms for non-clinical staff, and for clinical staff, at the request of the company.
• Follow HIPAA policies and procedures and other applicable privacy and security policies and procedures to maintain patient privacy and protect patient information including financial, personal, and health information.
• Ensure bank deposits are protected and made timely according to established guidelines and protocols; monitor, protect and verify petty cash funds.
• Follow OSHA safety standards.

If this sounds like something you would like to be a part of, please email your resume and references‬ and tell us the practice management achievement you are most proud of!

We look forward to meeting you!

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Continuing Education

Schedule:

• Day shift
• Monday to Friday

Experience:

• Dental Practice Management: 3-5 years (Preferred)
• Dentrix: 1 year (Preferred)

Job Type: Full-time

Pay: $28.00 - $32.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Work Location: In person