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Customer Relations Representative (ENTRY LEVEL)
SMG Springs, PA
$45k-59k (estimate)
Full Time | Filmed Entertainment 2 Weeks Ago
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SMG is Hiring a Customer Relations Representative (ENTRY LEVEL) Near Springs, PA

We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Entry Level Customer Relations Representative’s will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-energy industry. We are seeking candidates who are outgoing, personable, and comfortable working in a team environment with a focus on customer satisfaction and professional development.

We are seeking an Entry Level Customer Relations Representative to join our team! You’ll belong to a supportive team in a fast-paced environment. You will create an energetic dynamic for our customers from the opening greeting to the final close.

Responsibilities of Entry Level Customer Relations Representative:

  • Drive your team’s performance, including meeting and exceeding sales goals.
  • Execute direct to business marketing and sales efforts to get new accounts.
  • Combine your people and operational skills to create great customer and employee experiences.
  • Be the go-to example of excellent customer service, professionalism and courtesy.
  • Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.
  • Inspire your team with training and coaching.
  • Identify skills gaps, then create and implement development plans.
  • Run sales data - analyze staffing needs, report financial and sales data, manage cash and inventory levels, and meet compliance, sales, and retention goals.

Requirements Entry Level Customer Relations Representative:

  • Top tier customer service/sales representative who has worked in a fast-paced environment.
  • Ability to effectively communicate with customers about complex situations.
  • Bilingual is a plus!
  • Effecting listening skills and the ability to problem-solve.
  • Individuals who are comfortable selling as well as teaching, helping your team members out as needed.
  • High school diploma / GED
  • Self-motivated and self-directed, and can adhere to a tightly structured customer training program

#LI-Onsite

Job Summary

JOB TYPE

Full Time

INDUSTRY

Filmed Entertainment

SALARY

$45k-59k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/02/2024

WEBSITE

studiomoviegrill.com

HEADQUARTERS

DALLAS, TX

SIZE

3,000 - 7,500

FOUNDED

2000

CEO

WILLIAM SNYDER

REVENUE

$50M - $200M

INDUSTRY

Filmed Entertainment

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About SMG

Conceived in 1993, Studio Movie Grill (SMG) was the first exhibitor to modernize the traditional movie-going experience by combining first-run movies with full-service, in-theater dining. In 2019, 50 films put SMG in the top 10 at the National Box Office and currently operates 19 locations in 7 states. Honoring its commitment to open hearts and minds, one story at a time, SMGs legacy outreach programs include Special Needs Screenings and its loyalty program, SMG Access, which supports underserved community members. Conceived in 2018, SMG Access, in partnership with SMG Guests across the countr...y, has earned over 44,000 free movies and meals. For additional information, visit studiomoviegrill.com. More
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The job skills required for Customer Relations Representative (ENTRY LEVEL) include Customer Service, Customer Support, Customer Satisfaction, Listening, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative (ENTRY LEVEL). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative (ENTRY LEVEL). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Representative (ENTRY LEVEL) positions, which can be used as a reference in future career path planning. As a Customer Relations Representative (ENTRY LEVEL), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative (ENTRY LEVEL). You can explore the career advancement for a Customer Relations Representative (ENTRY LEVEL) below and select your interested title to get hiring information.

If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Representative job description and responsibilities

A Customer Relations Representative comes under the career category of Customer Service Representative.

02/22/2022: Springfield, OH

Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.

03/08/2022: Minneapolis, MN

They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.

02/02/2022: Greenville, SC

Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

01/23/2022: Orlando, FL

Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.

01/29/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Representative jobs

Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.

02/12/2022: Tuscaloosa, AL

Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.

02/17/2022: Lynchburg, VA

Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.

02/26/2022: Roanoke, VA

Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.

01/22/2022: Philadelphia, PA

Start with awareness and training.

02/07/2022: Santa Barbara, CA

Step 3: View the best colleges and universities for Customer Relations Representative.

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