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Restaurant General Manager

Gambrills, MD | Full Time
11 Days Ago

Job Description

POSITION SUMMARY

General Manager is responsible for:

the overall quality and profitability of the business, leading front and back of house operations. She/he is a truly passionate hospitality professional supporting excellence in every facet of the restaurant experience. The General Manager is a smart-creative, a keen strategist, and visionary. She/he creates and maintains a profitable, balanced, interesting, engaging, fun, competitive and nationally recognized restaurant that sets national standards in the food, service and hospitality programs.

ESSENTIAL FUNCTIONS

Staff Management:

• Performing supervisory duties, such as hiring, training, developing, evaluating and disciplinary counseling of all on-site employees.

• Planning and conducting regular training, both formal and informal, with all front of house staff.

• Ensuring staff is upholding leadership behaviors, core values and adhering to strategic and operational priorities.

• Sharing inspiration and ideas with staff.

• Ensuring that personnel issues are carried out in accordance with established company policies and procedures.

• Maintaining open and clear communication with the staff and Assistant Managers.

• Conducting reviews and other periodic employee assessment as needed.

• Writing weekly schedule for front of house staff.

 

Service and Sales Management:

• Maintaining guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings, initiating improvements, building relationships with patrons.

• Ensuring staff is implementing excellent service, hospitality, food, and beverage consistently.

• Reviewing and approving the planning, implementation, and success of service.

• Regularly attending and monitoring service.

• Soliciting and reacting appropriately to positive and negative feedback from guests.

 

Inventory and Operations Management:

• Reviewing payroll and payroll-related forms; discussing exceptions and unusual circumstances with Executive/Assistant Directors of Operations and approving/disapproving as appropriate.

• Ensuring completion of various daily, weekly, monthly, and quarterly reports in a timely and accurate manner.

• Supervising weekly food and beverage inventory count.

• Completing monthly china, glass, and silver inventory.

• Reviewing reports and makes operating recommendations to Executive/Assistant Directors of Operations.

• Working with Executive/Assistant Directors of Operations to monitor maintenance activities and preventive maintenance programs.

• Supporting marketing and outreach efforts and offering input and suggestions.

 

• Collaborating with Executive/Assistant Directors of Operations in analyzing and monitoring the hospitality market conditions in order to anticipate market changes or trends that could affect the profitability of the business.

 

THE REQUIREMENTS:

• Currently a General Manager in a fine dining restaurant with a minimum of 5 years of experience in a high volume, full service, fine dining restaurant

• Degree in Hospitality Management/ Culinary Degree preferred

• High service standards, strong work ethic and attention to detail

• Ability to multitask in a demanding and fast paced environment with efficiency and grace

• Proven ability to lead others, positively influence employee behavior and interact with team members in any role

• Must have excellent verbal communication skills and can work a flexible schedule

• Basic computer knowledge including Word and Excel

• Must possess strong understandings of P&L and business management

• Classic Wine Service Knowledge

• Conflict Resolution

• Passion for customer service

• Event Management/Organization

• Experience in a High-Volume Environment

• Food/Beverage Pairing

• Food Preparation Knowledge

 

THE REWARDS:

• Competitive salary package

• Major medical insurance options

• Paid vacation

• Upward growth potential

Skills for Restaurant General Manager

The job skills required for Restaurant General Manager include Customer Service, Leadership, food service, Planning, Supervising, Attention to Detail etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant General Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Restaurant General Manager

The following is the career advancement route for Restaurant General Manager positions, which can be used as a reference in future career path planning. As a Restaurant General Manager, it can be promoted into senior positions as a Food and Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant General Manager. You can explore the career advancement for a Restaurant General Manager below and select your interested title to get hiring information.

How to Become a Restaurant General Manager

If you are interested in becoming a Restaurant General Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant General Manager for your reference.

Step 1 Understand the job description and responsibilities of a Restaurant General Manager

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Step 2 Knowing the best tips for becoming a Restaurant General Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Restaurant General Manager

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