Company Description

Smartweb, Inc. has been providing mission-critical systems to a variety of industries including law firms, manufacturing companies, brokerage firms, and small and medium businesses for over 20 years. We provide SMART IT solutions that meet your unique business needs while delivering the highest quality tech service to help you save money and grow your business. We believe that your business operations come first, and our mission is to provide technology solutions to support your bottom line.

Role Description

This is a full-time on-site role located in Grove City, OH as an Information Technology Network Technician. The Network Technician will be responsible for managing and maintaining network infrastructure, performing network and system administration, and troubleshooting network issues. The Technician should have thorough knowledge of computer software and hardware and a variety of internet applications and operating systems.

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Reports To

Chief Technology Officer

Qualifications

• Expertise in Network Administration and System Administration
• Experience in troubleshooting network infrastructure issues
• Strong knowledge of Information Technology
• Ability to identify, diagnose and solve network problems in a timely and accurate manner
• Ability to manage and prioritize multiple technical issues in a fast-paced environment
• Excellent communication and interpersonal skills with the ability to interact with technical and non-technical staff
• Experience with Windows Operating Systems and Networking Protocols
• Bachelors or Associate of Computer Science is a plusPlease note that this is not an entry-level position. We are seeking candidates with relevant experience in network administration.

We are an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.

If you meet the qualifications outlined above and are ready to take on this exciting opportunity, please submit your resume detailing your relevant experience. We look forward to reviewing your application.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person