258 Customer Service Advisor Jobs in Las Vegas, NV
SmarterSwipe is Hiring a Customer Service Advisor Near Las Vegas, NV
Were looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers must be able to speak both English and Spanish fluently and should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and youre interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities:
Provide exceptional support to our merchants, assisting them with inquiries, issues, and technical troubleshooting related to payment processing.
Serve as the primary point of contact for merchant inquiries via phone, email, and chat, ensuring timely and effective resolution of all issues.
Utilize your expertise in the payment processing industry to address merchant concerns and provide expert guidance and assistance.
Collaborate with internal teams to escalate and resolve complex merchant issues, maintaining clear communication and transparency throughout the process.
Proactively identify opportunities to improve processes and enhance the overall merchant experience.
Qualifications:
Must be fluent in both English and Spanish.
Previous experience in the payment processing industry is a must.
Exceptional customer service skills with a demonstrated ability to effectively communicate and empathize with customers.
Strong problem-solving abilities and a proactive approach to issue resolution.
Excellent attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
Positive attitude, team player mentality, and a strong desire to contribute to the success of the company.
Must be located in the Las Vegas, Nevada area.
About Company:
At SmarterSwipe Inc, we're at the forefront of innovation in the payment processing industry. Our commitment to excellence and cutting-edge technology has propelled us to become a leader in the market. With our rapid growth trajectory, now is the perfect time to join our team and contribute to our continued success.
If you're ready to take the next step in your career and join a company that is poised for long-term success, apply now to become a part of our team! We're looking for talented individuals who are passionate about delivering exceptional customer service and making a difference in the payment processing industry. Come grow with us at SmarterSwipe Inc!
Job Summary
Full Time
$36k-46k (estimate)
04/15/2024
05/03/2024
The following is the career advancement route for Customer Service Advisor positions, which can be used as a reference in future career path planning. As a Customer Service Advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor. You can explore the career advancement for a Customer Service Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
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Listened attentively to customers needs to ensure a positive customer experience.
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Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
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Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
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Customer complaints are often assigned case numbers that are used to track the progress of each case.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
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Provide technical support to clients; troubleshoot systems.
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Promote service retention while reducing cancellations.
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Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.
